In dealing w/ Wanda Norris for the purchase of a new 4 runner, I began online w/ email communications. She was responsive and quick. The "leg" work of negotiation was done online over a couple week period and way better than sitting in the dealership. I knew going in the car, the price and had already compared to other offers. She knew exactly what I wanted and even tho we changed from 1 vehicle to another I already knew the price. I felt that she was honest and straight forward. Got what I wanted and paid (including trade) a fair price. Yes, I would recommend and return.