
LaLonde Chrysler Dodge Jeep Ram
Imlay City, MI
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935 Reviews of LaLonde Chrysler Dodge Jeep Ram
My wife and I are extremely happy and satisfied with our experience at LaLonde. The have an awesome Customer Service, Marla Cano worked with my wife and I throughout all steps of the process with extreme at experience at LaLonde. The have an awesome Customer Service, Marla Cano worked with my wife and I throughout all steps of the process with extreme attention to detail and diligence; Marla and the whole LaLonde team were warm welcoming and made us feel that our business and our time were important; Marla came to greet us at dealership's parking lot as we arrived (even before we even walked inside the showroom); vehicles were ready for us to take a test drive; likewise, she also walk us through the dealership premises and introduce us to members of the Service dept. This is our first vehicle we lease at LaLonde, the experience was absolutely great, the process for trade-in our previous lease was smooth and transparent, and Marla took care of all our needs and questions; we will certainly come back for our next vehicle, even though we live about 40 miles away. More
When my lease was coming to an end, I received an initial call (Alex Carpenter) to go over my options. I knew that I wanted to end my lease, and was interested in a Grand Cherokee L. I did some online resear call (Alex Carpenter) to go over my options. I knew that I wanted to end my lease, and was interested in a Grand Cherokee L. I did some online research and new I what trim level and features I was interested in, so that helped narrow down my search. Alex was professional and likeable, but seemed a little lacking in knowledge on the Grand Cherokee. I felt as if he needed his computer in order to answer my questions. Once the deal was done, instead of going over the features, I was asked if I had any questions. So I felt as if he wanted to done instead of taking the time and going over everything (a previous sales person did that with my wife and I at a different dealership, while it was raining!). He also took us to the maintenance department, but everyone at the time were busy, and there was no offer of going back over there. The finance part was awesome. The online application saved time and Allie was great. It was by far the best experience I have ever had in a dealership finance office. This is the third vehicle we have bought or leased from the LaLonde group, and they will definitely continue to earn my business. Overall, I was pleased with my experience in Imlay City. More
Alex Carpenter provided excellent customer service during my search for a new vehicle, I will definitely seek out Alex and Lalonde Chrysler for my next Ram truck. It was defiantly a positive experience. T my search for a new vehicle, I will definitely seek out Alex and Lalonde Chrysler for my next Ram truck. It was defiantly a positive experience. Thank You Alex Carpenter! More
Live about 3 miles away from Romeo Jeep but prefer to drive 12+ miles to use your dealership, thank you for your service and sales team, keep up the good work! drive 12+ miles to use your dealership, thank you for your service and sales team, keep up the good work! More
They called me regarding my lease getting ready to end, told them I was unsure what I wanted to do. They helped me to make a good decision, a new lease, very happy. told them I was unsure what I wanted to do. They helped me to make a good decision, a new lease, very happy. More