
LaLonde Chrysler Dodge Jeep Ram
Imlay City, MI
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935 Reviews of LaLonde Chrysler Dodge Jeep Ram
Got my truck in April. It had no heat in it. So between April and June they had it 2xs for a total of 3-4 weeks to fix it. Got it back in time for our trip up North for Jul It had no heat in it. So between April and June they had it 2xs for a total of 3-4 weeks to fix it. Got it back in time for our trip up North for July 4th. On the way up, transmission starts to slip. Ok awesome! On the way, slow and steady because of the trans, the diferencial starts to leak. Today's date is Sept 14th! I took my truck in JULY 11TH! THEY STILL HAVE IT!!!! All I get is excuse and, we'll we only have 1 lift that can hold your truck and it's being used. Let me say, I've made 3 900$ truck payments on a truck I haven't even had!!! When I called and asked for any type of help, I got well since you have to pay 700 put of your own pocket, we can give 25% off that. I was told I'd get back 3 weeks ago, then told I'd get it back last week, then I was told Tuesday, it should be done at the end of the day and I can get a call Wednesday. It's not Sept 14th Thursday and no word. And to top it all off, they didn't even give me a courtesy vehicle, I had to borrow from a couple different family members. WORST DEALERSHIP AND CUSTOMER SERVICE EVER AND I REGRET GETTING MY TRUCK FROM THEM. Do NOT do business with them! More
Clean vehicles! I was not impressed by the over zealous sales manager that basically made the salesman an afterthought. Our salesman was considerate and helpful whil I was not impressed by the over zealous sales manager that basically made the salesman an afterthought. Our salesman was considerate and helpful while the manager was overbearing and the epitome of nothing but a salesman who was disingenuous with information. Glad your dealership supports Veterans. Not sure I'd send my friends to you however. More
Very clean , great service , helpful people , good customer service and looking forward to doing more business with your family in imlay city customer service and looking forward to doing more business with your family in imlay city More
Took care of me, had a hiccup with insurance and they got me on the road with a dealer plate just to make sure I got to enjoy my new truck over the weekend. I will do business here again! me on the road with a dealer plate just to make sure I got to enjoy my new truck over the weekend. I will do business here again! More
Great group of people to work with! A very seamless transaction with the help of my salesman Scott, manager Jordan and Allie! A very seamless transaction with the help of my salesman Scott, manager Jordan and Allie! More
Alex carpenter was an awesome person to work with, he made the experience super easy and fast. He made shopping for a car much easier then what I was expecting in a time where cars are way too expensive made the experience super easy and fast. He made shopping for a car much easier then what I was expecting in a time where cars are way too expensive he got me the best deal for my turned in lease. I would 100% come back to see him. Even from a hour plus away! More