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LaLonde Chrysler Dodge Jeep Ram

Imlay City, MI

4.8
935 Reviews
Call Dealership (810) 724-0444
View Awards

2093 S Van Dyke Rd

Imlay City, MI

48444

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935 Reviews of LaLonde Chrysler Dodge Jeep Ram

January 13, 2022

It was a easy painless experience and Delaney d was a amazing person to work with love her so much brought my daughter in and got a car More

by Keithb1324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gillingham, Jordan LaLonde, Tania LaLonde, Delaney Dandy, Jack Quinn
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Jan 14, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you for your kind comments about our staff here at Lalonde Chrysler Dodge Jeep Ram. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback & have a wonderful day.

January 11, 2022

Great service always . They washed my car after an oil change and tire rotation . Very happy More

by Shannondenam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Amon, Jeff Gillingham, Marc LaFata
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Jan 13, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

We're glad to hear that you were very satisfied with our services. Thank you for working with Lalonde Chrysler Dodge Jeep Ram and giving us the opportunity to help. Have a great day.

January 11, 2022

Very helpful. Energetic and explained everything very well. Would definitely deal with him again when my next lease is done More

by Fdewalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan LaLonde, Marc LaFata, Tania LaLonde, Brandon Adkins, Jack Quinn
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Jan 13, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Lalaonde Chrysler Dodge Jeep Ram.

January 06, 2022

Very clean and super professional and friendly staff. Right from the start they weren't pushy like most sales people and made the deal work for me. My next Dodge or Jeep will come from these guys.. Heidi More

by tbott11z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi, Delaney Dandy
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Jan 06, 2022 -

tbott11z responded

Didnt see Heidi anywhere in there and want to be sure she gets the 5 stars too!!

Jan 10, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

We appreciate your kind feedback on Heidi and the rest of our staff at Lalonde Chrysler Dodge Jeep Ram! Thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

January 03, 2022

Worst dealer ever, had my vehicle for 5 weeks now for a 2 hour repair..Horrible service More

by bartiznuc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe in service, Austin Hallmark, Marc LaFata
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Jan 06, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Our valued customers are our only focus and we're not happy to hear that your expectations were not exceeded. Please contact our team at your earliest convenience we so may work to resolve these concerns.

Jan 07, 2022 -

bartiznuc responded

Why would I contact your team when I dealt with your General Manager. I have never seen such poor skills as a Manager as Austin Hallmark, I am so disappointed in your dealership, I live in a small community and try to keep my business in the small community, I was offered nothing more than rude, condescending responses to my concerns by Joe in Service and Austin Hallmark. I will never ever return to Lalonde Chrysler and will advise anyone I know not to go there either.

January 01, 2022

It was very clean and the people there were very friendly and knowledgeable to my needs. More

by jhanoush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Adkins, Samuel Samson
Report | Print
Jan 06, 2022 -

LaLonde Chrysler Dodge Jeep Ram responded

Thanks so much for your kind words. It's reviews like this that make us at Lalonde Chrysler Dodge Jeep Ram excited to come to work every day!

December 26, 2021

Employees very helpful and friendly, providing good and timely service. I enjoyed all the conversations I had. More

by sdschultz28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
Report | Print
Dec 28, 2021 -

LaLonde Chrysler Dodge Jeep Ram responded

We're glad to hear that you were very satisfied with our services. Thank you for working with Lalonde Chrysler Dodge Jeep Ram and giving us the opportunity to help. Have a great day.

December 17, 2021

I’ve definitely had better vehicle service experiences. From confusion, to misleading information, to no records of my initial set up this was not a good experience at all. More

by Micap75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc LaFata
Report | Print
Dec 19, 2021 -

LaLonde Chrysler Dodge Jeep Ram responded

We are thankful for your feedback and would like to learn more about why your experience was not an exceptional one. Please reach out to us to let us know how we can improve for your next visit.

December 08, 2021

wonderful customer service - my Jeep was picked up at my work, serviced and then returned to me in a timely manner. A brand new loaner vehicle was provided for my use and a coupon was applied. Incredible More

by bgates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc LaFata
Report | Print
Dec 10, 2021 -

LaLonde Chrysler Dodge Jeep Ram responded

Our team appreciates your kind words, and are so glad to hear that your experience at Lalonde Chrysler Jeep Dodge Ram met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care, and thank you again for the review.

December 02, 2021

Sales Sam is working very hard to make this deal. Very kind! Hard worker! Be proud More

by tchis.design
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Van Sickle, Marc LaFata, Samuel Samson
Report | Print
Dec 03, 2021 -

LaLonde Chrysler Dodge Jeep Ram responded

We are happy to hear that Sam and the team at Lalonde Chrysler Dodge Jeep Ram are working so hard for you! Thank you for your kind comments, and have a wonderful day.

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