I had taken my vehicle in for a routine oil change when it was discovered that the power steering fluid was leaking....Brandi kept me posted on progress throughout my entire visit...She did not hesitate to offer me a loaner vehicle...a shiny new one, at that!! The part needed to be ordered, which took a couple of days, over the weekend. It was then discovered that my car needed front tire replacement which surprised me, as the car has only 18,000 miles on it...it is a 2014 CTS Coupe, AWD..Brandi researched the cost of replacement tires and it was determined that General Motors would cover nearly 50% of the cost. That was helpful..we still cannot fiqure out why that happened..perhaps faulty alignment...ouch. Brandi was so helpful. The entire staff at Labadie has always been the best! Thanks to all!