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Lager's Chrysler World

Mankato, MN

4.5
28 Reviews

307 Raintree Road

Mankato, MN

56001

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28 Reviews of Lager's Chrysler World

April 07, 2023

We have purchased a number of vehicles from Lager's and have been extremely satisfied. That's why we keep coming back!! Great service from knowledgeable staff! More

by irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Sales Rep
Apr 13, 2023 -

Lager's Chrysler World responded

Irene, thank you so much for trusting the Lager's Chrysler World team with your loyal business! We're truly grateful for your support and look forward to working with you again next time. Take care!

November 27, 2022

They salesman was very knowledgeable and helped in every aspect, (Ordering, updates, delivery and helping out with additional needs). More

by Butchw0212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Sjulstad
Nov 29, 2022 -

Lager's Chrysler World responded

We're so glad you enjoyed working with Doug! Thanks for trusting Lager's Chrysler World with your business. We hope you'll be visiting us again in the future!

September 30, 2022

Very prompt, friendly service at the quick lube Only one problem: when I called for my appointment my call went to voicemail and 3 hours later no one had called back More

by rico10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 30, 2022 -

Lager's Chrysler World responded

Thank you for your review. We hope that we provide you with a quicker appointment next time! -Lager's Chrysler World

August 31, 2022

Clean, dependable and delivered what was needed in the time that was scheduled. The service writers were courteous and friendly, More

by jjhamel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 31, 2022 -

Lager's Chrysler World responded

Thanks for the five stars! We hope to see you back here at Lager's Chrysler World for all of your future auto needs!

August 19, 2022

Madison did an awesome job taking care of the issues with our Chrysler 300. She kept in contact with me on the progress of getting us an appointment and the parts on order. I would recommend her to anyone lo More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison
Aug 22, 2022 -

Lager's Chrysler World responded

Dale, It means the world to us to hear that Madison made the experience easier for you! We hope that you continue to visit our Lager's Chrysler World service center for more five-star experiences in the future! Thank you!

Aug 22, 2022 -

Dale responded

Will do as well as refer her and Lagers in the future. Thank you

August 12, 2022

Oil change and all fluids checked Tires rotated, while I waited, Was prompt considering what I had done. More

by daroldbergemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only Gent that checked me in and Out. ( Name ? )
Aug 12, 2022 -

Lager's Chrysler World responded

Thanks for the five stars, Darold! We're happy to hear that your visit was such a positive one. We hope to see you back! -Lager's Chrysler World

August 02, 2022

Called 3 days in a row to schedule a appointment, all 3 times they put me through nobody picked up and they sent me back original person, they took my number and said someone would call, nobody ever called More

by luke5.4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names were shared with me
Aug 03, 2022 -

Lager's Chrysler World responded

Thank you for bringing this to my attention. I'm sorry to hear you had trouble contacting the appropriate members of our team and will make sure this situation gets looked into & addressed right away. If you have any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Shane Stenberg - General Manager - 320-583-4145

July 21, 2022

From purchase of 4 New (see Doug) and 1 used vehicles since 2013 and the 5 star service we always receive - we are customers for life. The extra miles travel to get to Lager’s is 100% worth it. Never dis More

by Mia S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug in sales, Tom in service
Jul 22, 2022 -

Lager's Chrysler World responded

Thank you for being a loyal member of the Lager's Chrysler World family, Mia! We're happy Doug and the team has continued to provide five-star care for all these years! We look forward to many more purchases like this in the future!

July 20, 2022

Took my Jeep Wrangler in and it sat for over 40 days with no follow up or correspondence throughout. Ultimately had it towed to another dealership for service. They then had the nerve of actually billing m More

by wealthadvisor4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Jul 21, 2022 -

Lager's Chrysler World responded

Thank you for reaching out. I'm sorry to hear we didn't leave you with a better impression and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Shane Stenberg - General Manager - 320-583-4145

July 17, 2022

My appointment was at noon. About 1:30 said were issues and would take another 2 hours. Should have been done by 2. About 3:00 received a text still working on vehicle. More

by blanks66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 21, 2022 -

Lager's Chrysler World responded

We assure you that customer feedback is integral to how we operate, and we'll present these concerns to the team. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Shane Stenberg - General Manager - 320-583-4145