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Lahti's Jeep
Leominster, MA
404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 404 reviews
November 23, 2020
I love my new Jeep Cherokee, and I thank Jacob Newcomb for all his help and the wonderful service he provided. Thank you to all the Lahti's employees! for all his help and the wonderful service he provided. Thank you to all the Lahti's employees! More
by happyjeepowner
Employees Worked With
Jake Newcomb
November 13, 2020
My wife and I just bought a 2018 used vehicle from Jacob Newcomb at Lahti's Jeep in Leominster, MA. We can honestly say this has been the most pleasant and efficient purchase we have ever made. Jacob is ver Newcomb at Lahti's Jeep in Leominster, MA. We can honestly say this has been the most pleasant and efficient purchase we have ever made. Jacob is very professional but easy going and even though we were not buying a Jeep, treated us just as well as if we were buying a new Jeep. No high pressure sales, great communications and top notch service. We would highly recommend seeking out Jake and this friendly neighborhood Jeep dealer. More
by CP77
Employees Worked With
Jason Fournier, Jake Newcomb
November 09, 2020
As always a great job by Dianne Lozeau!!! My wife loves her new Jeep Grand Cherokee overland!! Because of Dianne and everyone else at Lahtis we will continue driving jeeps!! her new Jeep Grand Cherokee overland!! Because of Dianne and everyone else at Lahtis we will continue driving jeeps!! More
by Salter
Employees Worked With
Dianne Lozeau
October 04, 2020
Diane's help made getting into a Cherokee seamless. It was a busy time at the dealership with one person out, but Diane didn't skip a beat or a warm smile during our process. was a busy time at the dealership with one person out, but Diane didn't skip a beat or a warm smile during our process. More
by Annie
Employees Worked With
Dianne Lozeau
October 02, 2020
Just purchased a Jeep cherokee trailhawk from Lahtis, our Salesperson was Dianne, great person not pushy and very knowledgeable , I recommend this dealership, old school dealership not many left around Salesperson was Dianne, great person not pushy and very knowledgeable , I recommend this dealership, old school dealership not many left around More
by Sal Spatola
Employees Worked With
Jason Fournier, Dianne Lozeau
August 31, 2020
it was very difficult getting someone to reply to my Car Guru request for a test drive, it took a few weeks before someone got back to me. I did not work with Diane, i did work with JC and he made the sale Guru request for a test drive, it took a few weeks before someone got back to me. I did not work with Diane, i did work with JC and he made the sale friendly and quick when i came in to do the paper work with him. i do love my new vehicle the sales person was actually Connor. he made the sale happen via text which was nice. but not having car detailed before i picked it up was disappointing as i had to make an extra trip back to get what i feel was a car wash and vacuum . they did fill my gas tank so that made the trip back to them ok More
by laeggleston64
Employees Worked With
JC
May 24, 2020
Recently purchased a jeep, and it was great! Easy, fast and no issues. Would recommend, and I already know where am going again for my next car. and no issues. Would recommend, and I already know where am going again for my next car. More
by PokerMax
Employees Worked With
Dianne Lozeau
May 22, 2020
Great experience Was a pleasure working with Dianne and the staff at Lahti's. Dianne stayed after hours during the pandemic to allow me to test drive a new Grand Chero Was a pleasure working with Dianne and the staff at Lahti's. Dianne stayed after hours during the pandemic to allow me to test drive a new Grand Cherokee, which I ended up purchasing a few days later. Would recommend doing business with Lahti's. More
by amarcoulier
Employees Worked With
Jason Fournier, Dianne Lozeau
March 04, 2020
1/8/2020 The car I wanted to look at wasnt at dealer the 1/8/2020 The car I wanted to look at wasnt at dealer the morning I went to see it, an employees son was using the car as a loaner. Drove another Che 1/8/2020 The car I wanted to look at wasnt at dealer the morning I went to see it, an employees son was using the car as a loaner. Drove another Cherokee, fell in love with the model and signed papers on the one being used as a loaner. Signed papers around 5PM, London a manager comes over to verify Diannes paperwork and says “someone else is coming to look at the car”. There’s no need to lie and make someone uncomfortable while they were signing papers physically purchasing the vehicle. That’s unacceptable. Got the car home next day, got harassed by Diane L asking to write a review for them 3 times by text and email. January 27th Glad I held off, less than 3 weeks of having the car it was making such a loud squealing noise I could hear it from inside my home, call them immediately and was told there were no openings. After 5-10 call backs fighting with Ron and Jaime I got an appointment for the car to be looked at. When asking for a loaner Diane L actually asked me why I needed a loaner. Well I live in Clinton, and am not walking home from Leominster, on the highway. How would I have gotten to work? 1/30/2020 3 days the car is at Lathis supposedly being worked on, I had to call and then found out they sold me a car with a faulty water pump. No update was given to me when the problem was found. 2/1/2020 Another few days goes by without hearing from anyone, I call again. Find out the Water Pump house adapter needs to be replaced too. My cars been there a week now, I call and speak to Jason Fournier the manager. After voicing my concerns, he claims “this happens all the time”. And says “my family has plenty of money, were not here to take yours”. Also tells me “oh your car was actually ready yesterday, we forgot to call you”. You shouldn’t be that entitled when you can’t even run a business. Over $1,000 worth of work put into the car and a few days later- 2/6/2020 car starts making same noise. Dropped off immediately, was told by Ron service manager that a belt was replaced last time, which I was never told. Now the tensioner/tension rod and pulley systems are being replaced too. Car they gave me as a loaner while mine was “being fixed” had a crack in the windshield. Seems everything on their lot is faulty/falling apart. London, Diane L, Ron and Jason gave me the worst car buying experience I have ever had. I truly wish I had purchased a vehicle elsewhere. More
by Ashley
Employees Worked With
London , Jason Fournier, Ron Booth, Dianne Lozeau
February 16, 2020
I have bought a couple of vehicles from them in the past. However my last experience has left me with a different feeling about the dealeship. The sales manager essentially lied to me about my trades value. However my last experience has left me with a different feeling about the dealeship. The sales manager essentially lied to me about my trades value. Which i easily found a comparable to show when he said none existed. I in good conscious would not buy from them again . Unless they were to return back to there Christian values they proclaim to have. More
by nhi3785
Employees Worked With
Dianne Lozeau, Markeis Nelson
