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Lahti's Jeep
Leominster, MA
407 Reviews
OUR HISTORY:
Edward and Tyyne Lahti, a couple of young Finnish immigrants, founded the Lahti family business in 1928. Ed had received about ten years of orientation to the automobile business as a laborer in new vehicle manufacturing plants in the Cleveland area. Having learned the trade of metalworking, the thought of using this skill independently became an exciting idea, which eventually led the young couple to Leominster to open their very own auto body repair shop. And so it began, Leominster's first body shop, then known as "Fix-It Auto Body." Their reputation grew as quality service satisfied local residents. Their motto was "If we can't fix it, give it away."
The early years were not easy years; first the Depression, and then World War II. The war became frightening in a very personal way when their oldest son, Edwin, was drafted into military service and shipped to the Far East. By this time, there were three other little ones at home: Benjamin, Daniel, and Rachel, requiring Edward and Tyyne's attention as well. The end of the war, however, brought a sense of joy and serenity, and even success. Their son was delivered safely home from the jaws of the enemy and was working in the family business with his dad.
As the years passed, the business grew. Used cars were added and by the fifties, the Lahti's had acquired a new car franchise selling Nash vehicles. By the time the sixties rolled around, the two younger sons, Benjamin and Daniel, had also decided to pursue their careers in the family business.
It wasn't long before a merger of Nash and Hudson companies became known as American Motors, manufacturing interesting new products like Ramblers and later more exciting cars like Javelins and AMXs. By 1970, American Motors owned Jeep and consequently, the Lahti Dealership was on a whole new course. Later, American Motors consolidated forces with Renault to produce passenger cars, but Chrysler Corporation bought it all in 1987.
Long before this time, the elder Lahti's had relinquished control of the business to their three sons, each one overseeing specific areas of the business. Unfortunately, life consists of valley experiences as well as mountaintop. Beginning in the fall of 1992, the family found themselves in the valley for a year and a half, suffering the loss of both parents and their younger brother, Dan. However, life did go on.
In February of 2002, Benjamin's Son-in-Law, Jason Fournier, joined the business. With his arrival, Lahti's has entered into it's third generation and into the age of e-commerce.
The evolution of a family business from 1928 to the twenty-first century, a period of mind-boggling technological advances, makes for quite an adventure story. However, there are some things that do not change - must not change! The Lahti family is proud of its Christian heritage, with a personal philosophy as well as a business philosophy: that a faith in the Sovereign God is foundational to the success in all aspects of life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 AM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 407 reviews
November 24, 2017
Second Jeep This is the second Jeep I got from Lahtis . Dianne was very helpful in getting me the Grand Cherokee I wanted thank you again Dianne. This is the second Jeep I got from Lahtis . Dianne was very helpful in getting me the Grand Cherokee I wanted thank you again Dianne. More
by Steve T
Employees Worked With
Dianne Lozeau
October 16, 2017
Excellent, easy service! This is the second Jeep I've purchased, the first from Lahti's. I was looking for a specific car, and had traveled around the state a bit to find one. This is the second Jeep I've purchased, the first from Lahti's. I was looking for a specific car, and had traveled around the state a bit to find one. Turns out Lahti's in my back yard had the perfect one. After a few unpleasant experiences with dealerships, I was blown away by the service at Lahti's. Diane was personable, easy to talk to, and not intimidating at all. She was on my side to get me the car I wanted at the right price. I came in, signed papers, and picked up my car the next day. Totally painless! I'm thrilled with my new Grand Cherokee and the service I recieved. Everyone at Lahti's, including Diane and the finance manager Jim were easy to work with and super helpful. I'll buy from here again and recommend my friends and family! More
by chelseal09
Employees Worked With
Jim Wilson, Dianne Lozeau
October 12, 2017
My New Jeep! Just purchased our 8th Jeep from Lahti's. We worked with Dianne who was super helpful, very product savvy, and worked hard to get us the vehicle we wa Just purchased our 8th Jeep from Lahti's. We worked with Dianne who was super helpful, very product savvy, and worked hard to get us the vehicle we wanted at a great price. This is the 3rd vehicle we have purchased through Dianne and I cannot express how easy and stress free she makes this process. More
by KIML
Employees Worked With
Dianne Lozeau
October 07, 2017
Recently purchased a Jeep Grand Cherokee...Love it! The salesperson, Markeis Nelson was extremely helpful in all of the transactions. What I was most impressed by, was that he listened to what I wanted The salesperson, Markeis Nelson was extremely helpful in all of the transactions. What I was most impressed by, was that he listened to what I wanted in a vehicle with no pressure, but informative. He also sought out information from others to answer specific questions and details. Thank you, Darlene Louchart More
by Darlene Louchart
Employees Worked With
Ron Booth, Markeis Nelson
September 19, 2017
The best Jeep dealer in mass I bought 3 keeps here in 4 years people are great would not go any where else would recommend them to everyone great place great people I bought 3 keeps here in 4 years people are great would not go any where else would recommend them to everyone great place great people More
by Oscar Mike man
Employees Worked With
The service team , Jason Fournier, Ron Booth
September 19, 2017
Great staff We worked with Dianne and she was very helpful in making sure I got the car I wanted! She was also always around to help when I had questions or had t We worked with Dianne and she was very helpful in making sure I got the car I wanted! She was also always around to help when I had questions or had to come by. More
by Skina
Employees Worked With
Dianne Lozeau
September 09, 2017
Wonderful buying experience By far, this was the most pleasant buying experience we've had. We worked with Dianne to very quickly get to a price that worked for both sides, witho By far, this was the most pleasant buying experience we've had. We worked with Dianne to very quickly get to a price that worked for both sides, without any of the games and pressure that some dealers try to apply. We would definitely look to this dealership (and Dianne) the next time we're in the market for a Jeep. More
by Hypergreen
Employees Worked With
Dianne Lozeau
August 19, 2017
Leasing Jeep Recently I leased a jeep from Lahtis . We wanted to keep our business local. I went to Lahtis spoke with Ron Booth told him what we wanted and what Recently I leased a jeep from Lahtis . We wanted to keep our business local. I went to Lahtis spoke with Ron Booth told him what we wanted and what we could afford . The next day we drove off with exactly what we wanted. It was the easiest transaction and it was a pleasure working with Ron Booth. More
by M. Iacaboni
Employees Worked With
Ron Booth
August 06, 2017
Very low key, no pressure, made us feel very comfortable! Jake Newcomb is very professional, friendly, and knowledgeable. We will definitely recommend him & Lahti Jeep. He made the experience of buying our n Jake Newcomb is very professional, friendly, and knowledgeable. We will definitely recommend him & Lahti Jeep. He made the experience of buying our new Jeep Renegade a pleasure! More
by JudyBird111
Employees Worked With
Jake Newcomb
July 28, 2017
Buy a Toyota Six months into owning a brand new Jeep Grand Cherokee and I'm currently in an Uber getting driven home as the Jeep had to get towed. This is the thi Six months into owning a brand new Jeep Grand Cherokee and I'm currently in an Uber getting driven home as the Jeep had to get towed. This is the third issue I've already had with this vehicle. Did not get towed to Lahti's as that was outside the 17 mile tow Chrysler would pay for and Lahti's wouldn't pay for the extra charge. When I asked the service manager why, he said "We didn't build the car." Really? Don't shop at Lahti's and don't buy a Jeep. Buy a Toyota, we got 324,000 from a Sequoia. More
by Blaine AB
Employees Worked With
Brian Long
