Laird Noller Ford of Lawrence

Excellent customer satisfaction Josh and Marc were extremely patient with us in purchasing the right vehicle. We test drove 3 vehicles before finding the right one. They were very f Josh and Marc were extremely patient with us in purchasing the right vehicle. We test drove 3 vehicles before finding the right one. They were very fair with the negotiations. We will definitely be back. More

Good Service Friendly, did what was promised quickly and on time. I always have a good experience with everyone at Laird Noller. Will come back again. Thanks. Friendly, did what was promised quickly and on time. I always have a good experience with everyone at Laird Noller. Will come back again. Thanks. More

Great Customer Service Everyone is always so kind and courteous. I got to my scheduled service early and they got my car in and was done very quickly!! Everyone is always so kind and courteous. I got to my scheduled service early and they got my car in and was done very quickly!! More

Always timely and courteous. They took me in right on schedule with my appointment, reviewed level of services with me, offered water and were finished very quickly. Such an easy They took me in right on schedule with my appointment, reviewed level of services with me, offered water and were finished very quickly. Such an easy experience. More

Amazing Won't bring my car to anyone else, it's a drive for me & I would do it again, they are attentive & very helpful. Normally in and out within an hour de Won't bring my car to anyone else, it's a drive for me & I would do it again, they are attentive & very helpful. Normally in and out within an hour depending on what you are wanting. More

Great Service as Usual Jessica was very helpful as usual. Their service techs found a couple filters that definitely needed changing during my visit and the overall cost for Jessica was very helpful as usual. Their service techs found a couple filters that definitely needed changing during my visit and the overall cost for the visit was still reasonable. More

Great experience I came in for a few services for my Tucson. Was helped right away and taken care of. Will return for future appointments at the dealership. I came in for a few services for my Tucson. Was helped right away and taken care of. Will return for future appointments at the dealership. More

Made my day! I came to Laird Noller to just take a look at what they had and Sean met me in the lot and introduced himself. We looked a a few models and I was inte I came to Laird Noller to just take a look at what they had and Sean met me in the lot and introduced himself. We looked a a few models and I was interested in one but explained my wife was not one who liked dealing with salesmen in general. Sean was most accommodating and allowed me to take a truck ho that I really liked. My wife appreciated being able to look the truck over and as usual pointed out the things I had not considered with this model. Well, after returning explaining these to Sean he was able to find a truck that hit all the bells. Long story short, the next day we came in a Sean had the truck ready to go and we had our new/used truck. The truck had a shimmy we noticed the very next day and Sean had the service department balance all the tires and smoothed the ride to our complete satisfaction. All in all our we got a good deal on the truck, a good trade in on our older truck and even a few follow up calls from Sean asking how everything is going. My wife and I appreciate Sean's service and willingness to work with us on our purchase. We will recommend Sean to anyone we know who is looking for a used car/truck and will go to him with our next vehicle purchase. More

An honest team working to provide automotive solutions I can't begin to say how appreciative I am of the team here. They helped me through the whole process, and make sure I was well informed. I felt they I can't begin to say how appreciative I am of the team here. They helped me through the whole process, and make sure I was well informed. I felt they were honest and really cared about my needs. More

Painless Car Shopping I appreciated the professionalism and courtesy of the sales personnel and financial person. They listened to my needs and were instrumental in helpi I appreciated the professionalism and courtesy of the sales personnel and financial person. They listened to my needs and were instrumental in helping me choose the right vehicle even searching the area to get the color I requested. More