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Laird Noller Ford of Lawrence

Lawrence, KS

Overview
Reviews
4.4
2,102 Reviews
Call Dealership (785) 843-3500
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935 West 23rd St

Lawrence, KS

66046

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Showing 2,102 reviews

October 22, 2025

Good communication, great pricing, full transparency of repairs and knowledgeable technicians. Friendly environment Skilled staff More

by Thmsdnldsn770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHRISTA BELL, KHRISTA BELL, SHELBY BOBADILLA
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re thrilled to hear that our team provided clear communication, fair pricing, and knowledgeable service in a friendly environment. Your kind words mean a lot, and we look forward to serving you again!

October 22, 2025

Friendly and fast Everyone was friendly and polite. The oil change and tire rotation didn't take very long. More

by Stephanie Foglesong
Recommend Dealer
Yes
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re glad to hear our team was friendly and polite, and that your oil change and tire rotation were quick and efficient. We appreciate your kind words and look forward to serving you again!

October 21, 2025

This dealership made me feel very comfortable when I had no idea what I was doing. Everyone I spoke to was extremely kind and very helpful! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith, KHRISTA BELL
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re thrilled to hear that our team made you feel comfortable and supported, especially when navigating something new. We pride ourselves on being kind and helpful, and your feedback means a lot. We look forward to assisting you again in the future!

October 21, 2025

Great service and communication throughout the process. Timely turnaround. Special should to Hailey for her help! More

by Nate
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re thrilled to hear you had great service and communication throughout the process. We’ll be sure to pass along your shout-out to Hailey—she’ll be delighted to hear it! We look forward to serving you again.

October 17, 2025

Jayde was so helpful and kind, even when I came in at close of business to drop off my keys. I totally didn’t look at the time. She made picking up my car effortless as well. More

by carejam302
Recommend Dealer
Yes
Employees Worked With
JAYDE COLLIE
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We’re thrilled to hear that Jayde went above and beyond to make your drop-off and pick-up effortless, even at the end of the day. We’ll be sure to pass along your appreciation—she’ll be thrilled to hear it!

October 16, 2025

Quickly got our car taken care of The entire experience was quick and easy to navigate More

by Dlevings
Recommend Dealer
Yes
Employees Worked With
Hailey
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re glad to hear your service experience was quick, easy, and hassle-free. We appreciate your kind words and look forward to serving you again!

October 10, 2025

Krista was great to deal with, dealing with my daughters car 1500 miles away was seamless More

by SNEED_CHRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHRISTA BELL
Print
Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re thrilled to hear that Khrista made the process seamless, even from 1,500 miles away. We’ll be sure to pass along your kind words—she’ll be delighted to hear them!

October 10, 2025

Always quick and reliable. Good drop off and pick up routines Very good so far More

by Louie1111
Recommend Dealer
Yes
Employees Worked With
SHELBY BOBADILLA, SHELBY BOBADILLA
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re glad to hear our service has been quick, reliable, and convenient for drop-off and pick-up. We appreciate your kind words and look forward to continuing to take care of your vehicle!

October 06, 2025

Kylee was great. Ready when we arrived and very knowledgeable about the vehicles. Will definitely be back. Thanks. More

by AKB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera, Kylee Bremer
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We’re thrilled to hear that Kylee was ready, knowledgeable, and made your visit smooth. We look forward to seeing you again and helping you with your next vehicle!

October 05, 2025

Very thing went smoothly except the long wait for time to bring my car around and the dirty figure print stains on my seats More

by amigo72k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLINTON PROHASKA
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Nov 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re glad most of your experience went smoothly, but we sincerely apologize for the wait and the condition of your vehicle’s interior. Your comments are important, and we’ll address this with our team to ensure it doesn’t happen again. We appreciate you bringing this to our attention and hope to provide a flawless experience next time.

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