Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Laird Noller Ford of Lawrence
Lawrence, KS
1,863 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,863 reviews
June 03, 2025
I recently had a warranty engine repair done at Laird Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth a Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth as possible. She kept me updated throughout the process and was always helpful and professional. Her communication and customer service helped turn a challenging situation into a manageable one. Thanks, Haliey! More
by rwalker514
Verified CustomerEmployees Worked With
June 03, 2025
The advisor was great upfront and inquired if I was interested in extra services ahead of time. In the past they would “slide” an extra upsell item into the final receipt. I was pleasantly surprise interested in extra services ahead of time. In the past they would “slide” an extra upsell item into the final receipt. I was pleasantly surprised by this as I didn’t have to time to tell them I didn’t need anything extra as they beat me to the punch. It was completed within the time frame and all was good. More
by JAYHAWKBLUE
Employees Worked With
Quick lane
June 03, 2025
Always have had a good experience whenever I have had service performed on my vehicle. service performed on my vehicle. More
by BRAYDENSLAWNANDLANDSCAPE
Employees Worked With
June 02, 2025
Great customer service, easy to make appointments and drop off and pick up vehicle for service. drop off and pick up vehicle for service. More
by cricketcat1985
Employees Worked With
May 30, 2025
Every body involved was easy to work with Emily was awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony I put him threw xxxx 😳 he's a great manager, he also sayed late as a few others did to get the job done ! I'll definitely be back ! More
by chris.calovich
May 30, 2025
Kylee and the crew at Laird Noller Lawrence were fabulous. They went above and beyond in every possible way, every step of the way. Thank you! fabulous. They went above and beyond in every possible way, every step of the way. Thank you! More
by cindynovelomusic
May 30, 2025
Aaron was excellent to work with. Payment is right where I needed it to be. Payment is right where I needed it to be. More
by velina33
May 29, 2025
I really like the lady who was the service writer for my visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, howeve visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, however I feel like they were trying to sell me more products and services that I needed. In order to get the recall done I had to buy a new battery which is almost $275. I also believe they were trying to sell me a set of tires because they said my tires were dry rotted. That may be true however I was leaving town so couldn't verify it. I'm not questioning your honesty but it always seems like the dealership always tries to upsell me on more products and services. Again, this is just a comment and I'm not 100% sure. I plan to still use your services More
by Garth
Employees Worked With
May 27, 2025
Just bought a 2024 Bronco from Kylee. The best car buying experience i have ever had! Kylees professionalism as a sales professional is unmatched. Kylee and everyone you will speak with t The best car buying experience i have ever had! Kylees professionalism as a sales professional is unmatched. Kylee and everyone you will speak with truly cares about getting you into the vehicle that's right for you, ensuring your questions are answered and youre feeling comfortable with such a large decisson, and they are willing to bend over backwards to put that new dream in your driveway. When you visit Noller in Lawrence, you're not just buying a car, you're buying a quick, low anxiety, low stress experience. You're also supporting local business! Kylee, thank you so much for a great experience. Hope to work with you again. More
by nathanknepper92
Employees Worked With
