Laird Noller Ford of Lawrence

Josh was helpful and straight forward in regards to price and timeline for getting my new car. His no BS attitude sealed the deal and he didn't try to steer me into something on the lot that I did not want. and timeline for getting my new car. His no BS attitude sealed the deal and he didn't try to steer me into something on the lot that I did not want. Alex was easy to sign the paperwork with and didn't waste my time by insisting on the extra warranty, which I appreciate. They were very helpful in explaining how to get my refund for my previous extra warranty at a different dealership for my trade in. More

Josh was great to work with. I knew the vehicle I wanted and the price I was willing to pay via the internet. Josh immediately contacted me and was able to answer all my questions. When I arrived at the d and the price I was willing to pay via the internet. Josh immediately contacted me and was able to answer all my questions. When I arrived at the dealership, Josh caused a smooth transaction and I didn't have to wait around to get out the door. Very positive experience. More

From my initial experience with Dale Kite, my salesperson, to the ongoing service wiht Laird Noller my experince has been outstanding. Most recently I had an oil change at the express lube. Fast salesperson, to the ongoing service wiht Laird Noller my experince has been outstanding. Most recently I had an oil change at the express lube. Fast service is a good thing! More

We highly recommend Matt as a Sales Associate. He is tremendously knowledgeable about vehicles, very customer service oriented and extremely polite. At no time did we feel that we were being rushed by tremendously knowledgeable about vehicles, very customer service oriented and extremely polite. At no time did we feel that we were being rushed by him to make a decision on a vehicle. After we had signed the dotted line, Matt spent an enormous amount of time with us showing the ins and outs of our new suv. He even set up the computer system for us. Matt made the experience of purchasing a new vehicle a pleasure. We also need to recommend Laird Noller in Lawrence, Kansas for having the intelligence for hiring such a first class employee. We would and will buy from him again! More

I purchased a vehicle from Sean Isaacs, He was very professional, answered` all our questions, was very friendly, he had our vehicle and paper work ready when we got there. professional, answered` all our questions, was very friendly, he had our vehicle and paper work ready when we got there. More

Anthony Thompson and Jonathan Riedel were awesome to work with. They did not pressure me and bent over backwards to find the vehicle that matched my wish list. They had to travel to Pennsylvania to get my with. They did not pressure me and bent over backwards to find the vehicle that matched my wish list. They had to travel to Pennsylvania to get my SUV but never once made me feel like it was an inconvenience. I'm a woman and have had issues in the past when buying a car but enjoyed the buying experience and recommend them without hesitation! Ask for Anthony......you won't regret it! More

Josh was very helpful in finding the specific vehicle we were searching for. He gave us his undivided attention and even came in on his day off (twice) to meet with us. In today's economy, customer service were searching for. He gave us his undivided attention and even came in on his day off (twice) to meet with us. In today's economy, customer service is paramount if you want a repeat customer. We will be purchasing another vehicle this summer and will definitely return to Laird Noller. More

I went into the dealership not sure if I could get the help I needed to get a new car. The guys at Laird Noller worked diligently to get me approved for the car that I wanted. I left with a better interes help I needed to get a new car. The guys at Laird Noller worked diligently to get me approved for the car that I wanted. I left with a better interest rate than I could have imagined! They gave me a good deal on the car. I am very satisfied with the professionalism and promptness they showed to get me my new car. I would highly recommend this dealership to anyone! Overall I would give it a 10 star rating. More

First jerry was great. He explained all kinds of features of the cars I was interested in that I had over looked. It took a few more hours then I had anticipated to get the financing taken care of but in the of the cars I was interested in that I had over looked. It took a few more hours then I had anticipated to get the financing taken care of but in the end I am sure I got a fair deal and I appreciate that. More

-No Games -Quick, thorough Service -Professional all -No Games -Quick, thorough Service -Professional all the way around -Outstanding Finance Department, Alex and Jeff got to the point without any smo -No Games -Quick, thorough Service -Professional all the way around -Outstanding Finance Department, Alex and Jeff got to the point without any smoke and mirrors. -Cody Reich is the best New Car Sales Manager I've ever dealt with after purchasing 6 vehicles previously. He made a very stressful situation easy. The best in the business. -Matt Bigelow is knowledgeable, and was able to answer all of questions about the product and followed-through with every detail. -Fully recommend everyone to purchase a car from this dealership. More