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Laird Noller Ford of Lawrence
Lawrence, KS
2,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,102 reviews
December 23, 2013
We had just completed 5 years of bankruptcy and we were in dire need of a new truck. We found one that we liked at Olathe Ford in May, unfortunately we were not able to purchase the truck at that time due in dire need of a new truck. We found one that we liked at Olathe Ford in May, unfortunately we were not able to purchase the truck at that time due to our bankruptcy, I had printed the information from the web site and kept it. When we were at the point that we could seriously start looking I entered information on what we were looking for on AAA build a car website. Josh from Laird Noller contacted me, as well as Nathan from Olathe Ford, I communicated with both of them on what we were looking for and that we would have some time restrictions due to our bankruptcy. I had sent both salesmen the information I had printed from the Website on the truck that we found in May, stating that this was the truck we were looking for. Neither of the dealers had the truck we were looking for on their lots, Nathan sent me information and a quote on a truck that he found that matched what we were looking for. I sent the quote to Josh asking if he could meet it or beat it. Josh stepped up to the plate and found the perfect truck for us at a better price. We still had to wait for the ok from the courts before we could complete the purchase, they agreed to hold the truck for us until we could buy it. We got the okay on Friday and purchases our truck yesterday. Just in time for Christmas! Josh and Jeff went above and beyond to find us the perfect truck and financing. Our new truck makes the 5th vehicle that we purchased from Laird Noller. I highly recommend them. More
by pamjd78
Employees Worked With
Josh Hoke, Jeff Kirwan
December 21, 2013
We had an overall great experience! Anthony was We had an overall great experience! Anthony was friendly, honest, and quick to return all of my emails and answer all of our questions. We would We had an overall great experience! Anthony was friendly, honest, and quick to return all of my emails and answer all of our questions. We would highly recommend him and the dealership! More
by sunnyfish118
Employees Worked With
Anthony Thompson
December 20, 2013
We were a bit nervous to purchase a new car, but you made the experience fairly enjoyable. Thank you for your time and attention, we appreciate it. the experience fairly enjoyable. Thank you for your time and attention, we appreciate it. More
by jensnote
Employees Worked With
Robert Reed, Cody Reich
December 18, 2013
This was my first experience buying a car on my own, and it was excellent! I contacted the dealership about a used 2010 Honda Accord on Saturday, but would not be able to make it in for a test drive until M it was excellent! I contacted the dealership about a used 2010 Honda Accord on Saturday, but would not be able to make it in for a test drive until Monday. The car was pulled around to the front and ready to go by the time I arrived. Doug was very professional, relaxed, and helpful. He was able to answer all of my questions, and let my partner and I have time alone to discuss when needed. I did not feel pressured at any point in the process. I highly recommend Doug Carter and Laird Noller. More
by amolly
December 17, 2013
We first saw the vehicle we wanted to look at on the internet. When we pulled into the parking lot Doug greeted us and took us to the car we wanted to look at. We went on a test drive and loved the car. internet. When we pulled into the parking lot Doug greeted us and took us to the car we wanted to look at. We went on a test drive and loved the car. However when we pulled in, there was another vehicle that cought our eye and Doug also let us take that one for a test drive also. Being very patient with us. We decided on the original car we went there to look at. They let us take it for the weekend to make sure we liked it. It was an overall very nice experiance of car buying. We will recomend anyone we know to Lair Noller in Lawrence! More
by crettele
December 17, 2013
I filled out an information request online and was contacted by Josh Hoke within 30 minutes. He was able to send me email quotes of a vehicle that met all of my needs. Upon phone phone contact he advi contacted by Josh Hoke within 30 minutes. He was able to send me email quotes of a vehicle that met all of my needs. Upon phone phone contact he advised me of how to get a quote for my trade and was able to get me a reasonable price. Josh was able to met all of my requests within 24 hours of contact. Upon my arrival at the dealership, the car was cleaned and ready to go. The paperwork process was relatively easy. Cody worked with Josh and got all of my requests met. Kyle was knowledgeable on his part of the buying experience. More
by cptfett78
Employees Worked With
Josh Hoke, Cody Reich
December 17, 2013
This was the first time my wife and I have purchased a car together, so it was a learning process. We must have visited 25 dealerships in a period of about three weeks. We went to Topeka, Kansas City and, car together, so it was a learning process. We must have visited 25 dealerships in a period of about three weeks. We went to Topeka, Kansas City and, of course, also shopped here at home in Lawrence. Out of all the salesmen we met during those visits, Greg was by far the best. He was very helpful, patient, straightforward and never once set off our xx detector. He asked us questions about ourselves in order to assess our needs, shared little bits about his own life, and ultimately made us feel comfortable about making a big decision. He also has a great sense of humor and reminded us a little of Tommy Lee Jones–a good old boy who knows what the xxxx he's talking about. Anyway, Greg was great, and we enjoyed getting to know him a little. We still feel that we made a wise decision to purchase our car from Laird Noller, and Greg was a big part of that. More
by monkey1985
Employees Worked With
Greg Cooper
December 15, 2013
A very good experience with this dealership from start to finish the wasn't one complaint, the vehicle offer was fairly priced and what I was offered on my trade in was more than fair would do business with finish the wasn't one complaint, the vehicle offer was fairly priced and what I was offered on my trade in was more than fair would do business with both the salesman and the used car manager More
by 0873
Employees Worked With
Robert Reed
December 13, 2013
Joe is an excellent salesperson. He never put any pressure on us, and was extremely informative. On one occasion, we arrived at the dealership fairly late, near closing time. He went out of his way a pressure on us, and was extremely informative. On one occasion, we arrived at the dealership fairly late, near closing time. He went out of his way and allowed my wife (the purchaser) to test drive a car over to the LN Ford dealership, where she test drove another car. We didn't get back to the Hyundai dealership until after closing time. He is a former teacher by trade, and his salesmanship could be described as that of a good teacher - patient, clear, and informative. I would recommend him to anybody looking to shop for cars at Laird Noller Hyundai. More
by TimRongish
Employees Worked With
Joe Kelly, Alex Marfise
December 11, 2013
I've always received excellent service at Laird Noller Automotive. The new Quick Service Lane certainly expedites the process of the simple seasonal checkup/oil change. Bought my Explorer last ye Noller Automotive. The new Quick Service Lane certainly expedites the process of the simple seasonal checkup/oil change. Bought my Explorer last year and don't think I ever received an opportunity to comment on the purchase: "built" it online, eventually provided my name & email address & phone number, was contacted by Josh Hoke. Josh "found" the car and had it delivered to Lawrence. Fun negotiating process with Josh & Sales Manager = very happy new car owner. Great work by all! More
by kayberger
Employees Worked With
Todd and Blanca in "Quick Lane" service area, Josh Hoke, Marc Hauser
