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Laird Noller Ford of Lawrence
Lawrence, KS
2,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,102 reviews
August 03, 2013
I had a very bad situation turned good by Kelly & his staff of professional Technicians. I had a rental truck & trailer well the car i was towing had the tow straps release while towing &the car proceede staff of professional Technicians. I had a rental truck & trailer well the car i was towing had the tow straps release while towing &the car proceeded foward of the trailer. The only wayI could right this situation was to seek professional help.Thats just what I recieved at Lair Noller dealership in Lawrence Kansas. The service manager Kelly Steele quickly assed the situation and put his team of techs.on the the job immediately. They handeled the situation professionally,expediently and without charge.In this day and time thats atrue rarity among people. I couldn't thank Kelly& his staff enough for the fine work and swift handling of my problem.These men and women are an example for any place that touts customer service{simply the best] Thanks And God Bless you for all your help Kelly Steele and Shop Technicians. More
by BrentSallard
July 26, 2013
Dennis Trotter, a sales consultant met us at the door with a very friendly greeting. My husband had some general reservations about dealership business model. The salesman gave a very acceptable & mea with a very friendly greeting. My husband had some general reservations about dealership business model. The salesman gave a very acceptable & measured response. This opened the door for us to be more amenable to do business. Mr. Trotter used good judgement in steering us toward a vehicle that would meet our needs, & was fairly priced. As we closed on the transaction the entire process went amenably & smoothly. Ed & Linda More
by lindasbaby
Employees Worked With
Dennis Trotter, Marc Hauser
July 25, 2013
Even though our salesman Keith Baird usually deals with New Car Sales, he helped us with Used Car Sales. He was extremely helpful and knowledgable with the different makes of cars we drove. Keith was ver New Car Sales, he helped us with Used Car Sales. He was extremely helpful and knowledgable with the different makes of cars we drove. Keith was very personable and fun to have along our test drives. Likewise, Alex Marfise was very knowledgable with warranty progams and helped us get the best bank rate on our Used Car loan. We are Bank of America customers and he went above and beyond to get us the Bank of American customer rate. More
by kcmh
Employees Worked With
Keith Baird, Alex Marfise
July 25, 2013
Tate Andrews was an excellent salesman answering all of our questions and meeting our requests. He was very responsive and polite. Not pushy. The sales manager (Scott Teenor) met our requirements for our t our questions and meeting our requests. He was very responsive and polite. Not pushy. The sales manager (Scott Teenor) met our requirements for our trade and Steve Graham was pleasant and helpful in obtaining a good loan for us. Our daughter Samantha (6) enjoyed a late night meal purchased by Tate as we waited to finalize the finance end of the deal. We think she may have a crush on him ;) This was a pleasant car buying experience and we would highly recommend Laird Noller Ford to anyone looking for a good automobile new or used. We have now purchased three used vehicles here and will start our search here when we are ready for our fourth :) More
by jasonbrey
Employees Worked With
Scott Teenor
July 23, 2013
MIke and I did business over the internet. He was very courteous at all times and we were able to complete the deal quickly. I spent a very short time at the dealership because everything had been previou courteous at all times and we were able to complete the deal quickly. I spent a very short time at the dealership because everything had been previously filled out More
by rodnowels55
July 17, 2013
We bought our daughter a new 2013 Hyundai Elantra from this dealership. Our salesman was Mike Smith. We had a great buying experience here. Everyone was very helpful and the service was wonderful. I w this dealership. Our salesman was Mike Smith. We had a great buying experience here. Everyone was very helpful and the service was wonderful. I would recommend this dealership to anyone. I appreciated the "no pressure" atmosphere. Mike did a great job finding us the perfect car that we wanted!!! Alex was very thorough in explaining our financing! More
by angieklein
Employees Worked With
Alex Marfise
July 15, 2013
We really enjoyed working first with Tate, because he was knowledgeable about the vehicles and friendly, without being pushy. The experience we receive from the sales staff can make or break a sale for us. knowledgeable about the vehicles and friendly, without being pushy. The experience we receive from the sales staff can make or break a sale for us. Tate never pushed us, but let us know everything we asked about the Hyundai Sonata, the first vehicle we looked at, and then did his best to find the right vehicle for us, which he did!. This was sincerely appreciated and made our experience an enjoyable one. We are extremely happy with the Hyundai Tucson he found for us and will definitely recommend Tate to our friends and family! Again, when we met Jeff and then he went through the essential paperwork with us, he was thorough, knowledgeable, and efficient. His expertise was greatly appreciated. Thank you! More
by jccbandbearpatch
Employees Worked With
Jeff Kirwan
July 05, 2013
We appreciated the friendliness, lack of pressure & the car. The sales manager took the time to come introduce himself to us. The building was very comfortable, clean & modern. The salesman also took t the car. The sales manager took the time to come introduce himself to us. The building was very comfortable, clean & modern. The salesman also took the time to call after the sale to see if we had any questions. He also took time to help us understand the car prior to us leaving the dealership as well as helping us to transfer our belongings from our old car. More
by mattas
Employees Worked With
Alex Marfise
July 04, 2013
I needed a new car with specific features and came to Laird Noller Hyundai because I new they had good MPG ratings. David Bennent paid very good attention to my needs and had a car that fit what I needed Laird Noller Hyundai because I new they had good MPG ratings. David Bennent paid very good attention to my needs and had a car that fit what I needed . He then had Mike Smith show me the car and test drive it. Mike was very knowledgeable and explained the warranty and all the features of the car. Mike was very passionate about Hyundai and I really felt he was sincere and wanted me to know the quality of the car. David was extremely helpful when it came to making the car work in my budget. Mike and David both worked hard answering my questions and were patient with me through the whole process. I would love to reccommend Laird Noller and David and Mike specifically, to anyone needing a new car. More
by PTown
