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Laird Noller Ford of Lawrence

Lawrence, KS

4.3
2,084 Reviews

935 West 23rd St

Lawrence, KS

66046

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Showing 2,084 reviews

May 22, 2013

I've had my vehicle serviced at the Quick Lane 3 times since they opened their doors and I've been impressed more and more with every visit. The manager, Kelly, has always been friendly and has trea More

by Heidner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013

The workers were extremely helpful and worked well with my warranty from another dealership. They took us back and showed us what was wrong along with explaining what was wrong. Kelly was helpful throughou More

by mkepka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013

Stay away from this dealer. The manager is very hostile and does not respect the customer. Huge mark up on the cars and they will give a song and dance to try and get you to accept $2,000 less then it's KB More

by applemagic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Maynard
May 28, 2013 -

Laird Noller Ford of Lawrence responded

Mr. Deener- The Hyundai Manager contacted after your first negative review and reviewed the discussion that you and he had. You were offered 15,000 on Jessica's car before you got off the phone the first time and you said you remembered that and would not leave other negative reviews and you would take care of the other one you left. You then did the opposite and posted this review, what can we do to make this issue right with you. Thank you Chris Maynard Director of E-Commerce & Digital Marketing Ford-Lincoln-Mazda-Mitsubishi-Hyundai Laird Noller Automotive 935 W 23rd Street Lawrence, Kansas 66046 Dealership: 785.843.3500 Fax: 785.843.3150 Email: cmaynard@lairdnoller.com Web: www.lairdnollerlawrence.com

March 10, 2007

I have never dealt with a more pleasant and professional Internet Manager. Sally Williams goes above and beyond to assist you in every way. She will bend over backwards to make sure everything exceeds you More

by fordfan2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Williams
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