Laird Noller Ford of Lawrence

These guys took care of a problem for me at no charge, that would have cost me hundreds of dollars at my local dealership. that would have cost me hundreds of dollars at my local dealership. More

Courteous and quick! My car was kept clean during service and service was very efficient. My car was kept clean during service and service was very efficient. More

Ashton was amazing to work with. I felt like he advocated for what exactly we were looking for and made sure we found it. I never felt like I was being forced into decisions like you I felt like he advocated for what exactly we were looking for and made sure we found it. I never felt like I was being forced into decisions like your stereotypical dealership experience. Will definitely be coming back to Ashton and Laird Noller when we are ready to get our next vehicle! More

Ashton, Tony, and Kyle were all great to work with. It was a great experience from start to finish and they worked hard to accommodate my busy schedule. It was a great experience from start to finish and they worked hard to accommodate my busy schedule. More

We had a great experience purchasing my small suv from my salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive. Shannon was honest, authentically cared about our needs, and very knowledgeable about the vehicles. Chris, the GM, seemed truly happy for us despite our decline of optional services & fees. We will definitely go back. More

Quick and friendly, seems to always have a nice selection of vehicles. Also appreciate the follow up on any services done. of vehicles. Also appreciate the follow up on any services done. More

Absolutely Boombastic, totally tubular, awe inspiring Utterly amazing and beautiful in every aspect, perfect in every fashion Utterly amazing and beautiful in every aspect, perfect in every fashion More

Laird Noller was incredibly pleasant to deal with. I was a first time buyer, and worked alongside Ashton Orcutt. He was the perfect combination of kind, helpful, knowledgeable, and honest. I will defi I was a first time buyer, and worked alongside Ashton Orcutt. He was the perfect combination of kind, helpful, knowledgeable, and honest. I will definitely be returning to him and Laird Noller for my next car in the future! More

Horrible communication and lack of following though on the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took posses the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took possession. Instead of being honest about when it would be read and what was taking so long Ihad a sales man that would tell me he would check on it and then goast me. After several of these interactions I called the sales manager. That gave me another story that tha car would ready the next day. When I left him a voice mail the next day stating I would be there in a couple hours to get it he called me back saying that it was done but now had a seat belt alarm and that's why I couldn't get it that day. The next day the sales man actually called me back and said they had that fixed but still had get the windshield. So I don't know if the sales manager was lying or misinformed but it was almost 2 weeks before I got my 4 runner. I would not have been thrilled about but I would have a lot happier if they had just been upfront and honest with me about the repairs not getting started when I was told they would be instead of leading me on day after day. I do really like the 4 runner, but ruined the experience and took all the joy of buying it. More

It was clean,and accommodating lobby. The staff were welcoming, friendly, and hold the doors open for you. The staff were welcoming, friendly, and hold the doors open for you. More