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Laird Noller Ford of Lawrence

Lawrence, KS

4.4
2,100 Reviews

935 West 23rd St

Lawrence, KS

66046

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Showing 2,100 reviews

January 28, 2026

She is so sweet- offered to explain the issue and get it taken care of right away. She checked in with me throughout the whole Day And then stayed in touch until Totally completed More

by wegejeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDE COLLIE
Mar 03, 2026 -

Laird Noller Ford of Lawrence responded

Thank you for sharing such kind words. We’re glad to hear she was so helpful, explained everything, and stayed in touch until it was fully taken care of. That’s the level of service we strive for at Noller Ford, and we truly appreciate you taking the time to recognize her efforts.

January 27, 2026

Went in at 5pm to have air put on tires and instead needed to repair a tire More

by Shirley2019
Recommend Dealer
Yes
Employees Worked With
Quick lane
January 27, 2026

Jayde was amazing. She went above and beyond helping me get everything taken care of More

by Dgt
Recommend Dealer
Yes
Employees Worked With
JAYDE COLLIE, JAYDE COLLIE
January 27, 2026

Very pleasant atmosphere the oil changed didn’t take very long at all to get done More

by hiltcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHRISTA BELL
January 27, 2026

The initial experience wasn't great but after speaking with Jayde, she made sure that the experience was one of the best in the area. Really got me taken care of and feel like me having a positive experie More

by livingstonzach
Recommend Dealer
Yes
Employees Worked With
JAYDE COLLIE, JAYDE COLLIE
January 26, 2026

They found a problem with my battery at quick lane sent me over to service got it replaced the same day More

by troyrwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHRISTA BELL
January 26, 2026

1st diagnostic had me replace a vacuum pump to solve a burning oil problem. $837 later it did not solve the problem at all. I still have the original issue More

by burghart.pj
Recommend Dealer
No
Feb 13, 2026 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re sorry to hear you’re still experiencing the issue. We understand how frustrating it is to invest in a repair and not see the problem resolved. In some cases, diagnostics are based on the most likely cause of the symptoms present at the time, and occasionally additional underlying issues can reveal themselves afterward. That said, we absolutely understand your concern. We would welcome the opportunity to re-evaluate the vehicle and review the original diagnosis with you. Our goal is to properly identify the root cause and make this right. Please reach out to us directly so we can work toward a resolution.

January 24, 2026

Excellent the extended warranty was a little pricey. The making of the second key was real good. Got it done in time frame that we needed. More

by DACABOSSE
Recommend Dealer
Yes
Employees Worked With
SHELBY BOBADILLA, SHELBY BOBADILLA
January 23, 2026

We're very sympathetic that I'd had the car less than a month and they got me right in to find my issue.. then helped me get into service it at a local dealer in my area.. More

by charlottemyers1952
Recommend Dealer
Yes
Employees Worked With
Jayde and service... ????
January 23, 2026

They were wonderful from start to end. I had a meeting that ran over and I tested to see if I could come in later and they were so kind. They got me right in. It did take 2 hours which is More

by KRCHAPMA2
Recommend Dealer
Yes
Employees Worked With
KHRISTA BELL, KHRISTA BELL
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