Laird Noller Ford of Lawrence

Had quite a few logistic issues to get this deal done and they made it happen as painlessly as possible. Have been really good to deal with! they made it happen as painlessly as possible. Have been really good to deal with! More

Was meet with excellent customer service and communication. Presented a detailed list and explanation of what needed to be done r and took care of it quickly and professionally. communication. Presented a detailed list and explanation of what needed to be done r and took care of it quickly and professionally. More

Oil change & tire rotation service on 10-24-25 was excellent. Still waiting on update in regard to recall & issue with operator Manuel not loadable. excellent. Still waiting on update in regard to recall & issue with operator Manuel not loadable. More

very good and knowledgeable the technician took his time forwarding information on to me and ranking urgentness forwarding information on to me and ranking urgentness More

Laird Noller’s commitment to resolving a very unfortunate situation with our used vehicle purchase is a demonstration of customer service that is increasingly rare. The willingness to quote literally go the situation with our used vehicle purchase is a demonstration of customer service that is increasingly rare. The willingness to quote literally go the extra mile to minimize the inconvenience to us is the bright spot of a 2 month ordeal to make things right. We purchased the vehicle and had a check engine light come on that same evening. It was a nightmare of trouble shooting and one repair identifying another need. Shelby was patient with my thirst for updates, and responded sometimes beyond business hours. Inventory is the number one thing that draws me to a dealership when purchasing a used car, but my experience with Laird Noller will make me check there first despite living over an hour away. Anyone can execute when things go smoothly, The Laird Noller team showed their character through every turn of my ordeal that went anything but smoothly. Thank you. More

Kylee Bremer was fantastic to work with. She tracked down a hard to find new truck and put together a good deal for me. She was communicative, straightforward and not pushy. The rest of the She tracked down a hard to find new truck and put together a good deal for me. She was communicative, straightforward and not pushy. The rest of the team there were great as well. A positive experience and I’m stoked with the vehicle. More

Friendly customer service, prompt service, clean environment, fast and convenient scheduling, good communication on what needs to be done. environment, fast and convenient scheduling, good communication on what needs to be done. More

Friendly and fast Everyone was friendly and polite. The oil change and tire rotation didn't take very long. The oil change and tire rotation didn't take very long. More

Good communication, great pricing, full transparency of repairs and knowledgeable technicians. Friendly environment Skilled staff repairs and knowledgeable technicians. Friendly environment Skilled staff More

Great service and communication throughout the process. Timely turnaround. Special should to Hailey for her help! Timely turnaround. Special should to Hailey for her help! More