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Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,840 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,840 reviews

April 11, 2025

Great service with good communication. Was worth the trip and we love our new vehicle. Thank you Aaron Foster and Aaron lassley More

by justinengle27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lassley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your kind feedback! We're so glad you experience good communication and the trip was worth it! Thank you for allowing us the opportunity to earn your business!

April 10, 2025

Very professional and knowledgeable in all types of vehicles I have been looking at. Also, was very impressed the follow up she presented! More

by Scissorsab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your 5-star review and for your business! We're so happy to hear that you were provided with professional and knowledgeable communication.

April 10, 2025

Kylee is one of the most upfront and honest and respectful dealer that i’ve ever ran into. She helped me buy my new f-150 and loved it ever since and I will be back to buy more from her! More

by hunter Barnhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the fantastic review! We’re so glad to hear that Kylee made such a positive impression — her honesty, respectfulness, and dedication truly make her a valuable part of our team. Congratulations on your new F-150, we’re thrilled you love it! We look forward to welcoming you back when you're ready for your next vehicle. Thanks again for choosing us!

April 09, 2025

No pressure dealership! Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Than More

by Looplkb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Manzanera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Jimenez
May 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your continued trust and support! We’re honored that you’ve chosen Laird Noller for your third vehicle purchase. It means a lot to hear you felt no pressure and that our team provided professional, friendly, and thorough service throughout the process. We look forward to helping you again in the future!

April 09, 2025

Thr sales staff was great. Very helpful in helping me from selecting a vehicle to finances. More

by Duane R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Beene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Manzanera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the wonderful feedback! We’re glad our sales staff could assist you from picking out the right vehicle all the way through financing. Making the process smooth and helpful is what we strive for, and it’s great to hear we hit the mark. Enjoy your new vehicle, and we hope to see you again!

April 09, 2025

Good overall. The thing that could have been better was completing more of the deal online. I drove over 8 hours and I kept asking for the full deal in writing bef More

by mike.stringer
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Foster
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your feedback, and we appreciate you choosing us despite the long drive. We’re glad to hear the deal worked out in the end. We understand how helpful it would be to complete more of the process online, and we’re always looking for ways to improve. However, due to industry regulations and the need to prevent fraud, certain parts of the deal require in-person verification. We truly appreciate your patience and hope your new vehicle is exceeding your expectations. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

April 09, 2025

Got a good deal on a used 2024 Santa Cruz XRT with 15,000 miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. More

by mike.stringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Charay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback and congratulations on your 2024 Santa Cruz XRT! We’re glad you got a good deal and appreciate you choosing us, especially after traveling such a long distance. We understand the desire for more online support, and we always strive to assist our customers as much as possible remotely. However, due to the increasing risks of fraud and scams, there are certain steps and verifications we must complete in person to protect both our customers and our dealership. We truly appreciate your understanding and hope that your overall experience with the vehicle and our team has been positive. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

April 08, 2025

Only one of three problems fixed. Oil change satisfactory. Brakes squeaking, not fixed. Salt spots on front doors not fixed. I was assured the brakes weren’t squeaking anymore, that t More

by jenmichelle1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front desk clerk was very polite and helpful
May 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your concerns. We’re sorry to hear that some issues were not fully resolved during your visit. We want to make this right and ensure your complete satisfaction. Please reach out directly to our General Manager, Chris Charay, at ccharay@lairdnoller.com so he can personally assist you with the outstanding brake and salt spot concerns. We appreciate your feedback and the opportunity to improve your experience.

April 07, 2025

If I didn't know any better I'd think my purchase was the first sale this dealership ever made. The amount of rudimentary mistakes they made, combined with the dishonesty and deception made for the most baff More

by JoeCarbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason Flory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Laird Noller Ford of Lawrence responded

Drivers leave the dealership at 8 AM sharp to pick up our vehicles and therefore they delivered your vehicle as soon as they were able considering drive time, but you should have been better informed about delivery time. We apologize for your poor detail experience and we would like to make amends. Reach out to our customerconcerns@lairdnoller.com and we will provide you with a free detail because you receiving your car detailed that was was unacceptable.

April 07, 2025

Super nice guys who's main focus was finding the right car for us....especially Eric!! More

by grmpysteve
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for taking the time to share your feedback about Eric! We're so happy to know you had a great experience. Thank you for your business!

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