Laird Noller Ford of Lawrence

I was extremely pleased with the service I was provided with throughout my vehicle search! Caden Fisher was my sales person, Dillon the General Sales Manager who helped out, and Greg who filed my my pa with throughout my vehicle search! Caden Fisher was my sales person, Dillon the General Sales Manager who helped out, and Greg who filed my my paperwork in Finance! I would and will be recommending this dealership and these folks that helped me out! Never had an experience so smooth and friendly! 10/10 Performance from these guys! More

Everybody at the dealership was great. I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired Th I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired This is a great dealership. More

Khrista has been a pleasure to work with--she kept me up to date on job progress and explained everything. Laird Noller also stood behind its work and corrected a slip up at no charge. to date on job progress and explained everything. Laird Noller also stood behind its work and corrected a slip up at no charge. More

Haley was very welcoming and they got my tires done fast. Always appreciate the hard work Always appreciate the hard work More

It was a good process working with the dealer and manager to get my card. But now I’ve been trying for two weeks. This will be the third week to get my air conditioner hose replaced. They were supposed to ca to get my card. But now I’ve been trying for two weeks. This will be the third week to get my air conditioner hose replaced. They were supposed to call last week and never know call so I’m waiting to see if I’ll get a call this week to set up the appointment. More

Easy to deal with. Felt treated fairly. Staff was friendly, finance was a breeze and an overall great experience Felt treated fairly. Staff was friendly, finance was a breeze and an overall great experience More

Kaylee went above and beyond- we showed up about 5 minutes before the dealership closed to look at a used SUV. That one didnt work out for us, but a new one did. Kaylee was excellent, straightforw minutes before the dealership closed to look at a used SUV. That one didnt work out for us, but a new one did. Kaylee was excellent, straightforward, the staff as a whole was very easy to work with, and it was one of the easiest experiences I have had purchasing a vehicle. More

Thanks for getting me in without an appointment! Might have done the rake job recommended, but was double the cost of a brake job recently done at Toyota for my wife’s RAV4. Might have done the rake job recommended, but was double the cost of a brake job recently done at Toyota for my wife’s RAV4. More

The complaint I have, is that the people that answer the phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. My truck could have been done in one day, instead it took two. Service was good. More

The 2021 Jeep Gladiator that I went to see was as good in person as it was listed online. The sales representative Kylee was professional, informative and an excellent communicator. My trade in allowance was person as it was listed online. The sales representative Kylee was professional, informative and an excellent communicator. My trade in allowance was good. More