Laird Noller Ford of Lawrence

Quick and easy and lobby is convenient for waiting Great customer service and follow up customer service and follow up More

The dealership people were great to work with and there was a snag or two that came up and the staff worked with me and we resolved the issues. Thanks was a snag or two that came up and the staff worked with me and we resolved the issues. Thanks More

Untruthful That explains it. Was told one thing and then told another. It was shady and untruthful. Is that 14 words Was told one thing and then told another. It was shady and untruthful. Is that 14 words More

Caring. Timely. Kelsie was carrying. And kind. She remind me of my appointment. She let me know pretty accurate time of completion. Timely. Kelsie was carrying. And kind. She remind me of my appointment. She let me know pretty accurate time of completion. More

Prompt and friendly I like the staff at Laird Noller and feel the mechanics are good feel the mechanics are good More

Very Good Experience! ! The same as my last several visits!! I Recommend Jayde to anyone!! ! The same as my last several visits!! I Recommend Jayde to anyone!! More

I was a walk in to get my oil changed and to check everything else Kelsie was pleasant and thorough. everything else Kelsie was pleasant and thorough. More

They got it in even though I was over an hour late for the appointment. Then kept me updated with it and kept it overnight till I could get in to pick it up. All around great service. the appointment. Then kept me updated with it and kept it overnight till I could get in to pick it up. All around great service. More

Not good. Had to argue with Jayde that I had warranty and now have to bring my vehicle back to have things fixed that could have been fixed at my appointment. Had to argue with Jayde that I had warranty and now have to bring my vehicle back to have things fixed that could have been fixed at my appointment. Someone stole my medicine out of my truck!! We have bought 2 vehicles from Ford this year and it's been a nightmare with both vehicles with the service department. My wife's engine is acting up due to a horrible oil change. I don't think we will buy any more vehicles from Ford More

It was fast, efficient service with quality customer care. Kept me informed about my services and gave me tips on opening my hood. care. Kept me informed about my services and gave me tips on opening my hood. More