Laird Noller Ford of Lawrence - Service Center

Cole in Service went way above and beyond to provide excellent customer service. He is always friendly and helpful but this particular time he exceeded my expectations. excellent customer service. He is always friendly and helpful but this particular time he exceeded my expectations. More

I have always been very pleased with the service and friendliness of the people in the service department. I will continue to have my vehicle serviced as necessary with this dealership. I do not reme friendliness of the people in the service department. I will continue to have my vehicle serviced as necessary with this dealership. I do not remember the name of the service tech that worked with me on my last visit but he was very professional, friendly and helpful. More

From my initial experience with Dale Kite, my salesperson, to the ongoing service wiht Laird Noller my experince has been outstanding. Most recently I had an oil change at the express lube. Fast salesperson, to the ongoing service wiht Laird Noller my experince has been outstanding. Most recently I had an oil change at the express lube. Fast service is a good thing! More

This is my first experience with Laird Noller Ford and it has been an easy and pleasant one! After having my vehicle towed to the dealership and worrying about transportation during the Thanksgiving holiday has been an easy and pleasant one! After having my vehicle towed to the dealership and worrying about transportation during the Thanksgiving holiday, I was put at ease when I learned that my vehicle was in good hands. Cole worked fast to find a loaner vehicle for me and assure me that everything was taken care of. Overall I have experienced excellent customer service, and I will be a repeat customer! More

Brought my Chevrolet Tahoe to Laird Noller on whim, I knew it needed a thermostat and my spouse needed the car ASAP. I spoke with the Service Manager, Steve who said they would get it done for me. I dr knew it needed a thermostat and my spouse needed the car ASAP. I spoke with the Service Manager, Steve who said they would get it done for me. I dropped it off with Wade first thing in the morning and was able to hand the keys to my wife over my lunch hour. Speedy service, no hassles, and quality work, all from a dealership that doesn't even sell the brand of my vehicle. I will definitely use Laird Noller for service on all my vehicles from here on out! More

Steve and his colleagues made sure my car was fixed right, as quickly as possible, and he stayed on the phone for a very long time, to get the necessary information required to get my extended warranty right, as quickly as possible, and he stayed on the phone for a very long time, to get the necessary information required to get my extended warranty to cover the cost of the repairs. As we found out, it did cover the repairs and more that I thought it would cover, so I am getting more than one thing fixed under warranty. I am a very happy motorist! More

Steve Smaczniak provided me with Friendly, Fast, and Great Service. He helped me with parts I Needed to Hold my bak window on so it would Not fall off and Break. I explained that the parts were Not even Great Service. He helped me with parts I Needed to Hold my bak window on so it would Not fall off and Break. I explained that the parts were Not even a year old and were stripped. He was quick to act and rectify the situation, Give Him a Raise!!!!!!!!! More