
Laird Noller Lincoln Mazda Hyundai
Topeka, KS
293 Reviews of Laird Noller Lincoln Mazda Hyundai
"Check your bill closely"
- Repeater1Wen into dealership for an oil change etc. Waited for the work to be done which took 30-45 minutes I would guess. Shortly they called me to the counter to say the work was completed. Total bill was $120 Only problem was I had a service contract so there should not have been a charge. Bill goes back out to the service manager to correct. When he came back with the revised bill he said he had hit the wrong button on the computer. Not sure I totally believe that. Have been dealing with Noller for almost 30 years and this is the first time I have ever had a problem with the bill.
Read More""Jason went above and beyond service""
- johnt43We bought a used 2013 Kia Optima and the Marker and Tag lights were out and to change them was a hard and difficult task/job. Jason Woolington and his Crew went above and beyond to fix the lights. I would recommend Jason Woolington and his Crew to anyone as they were caring and met my/our needs. WELL DONE! I will reconsider buying a car from Laird Noller in the future though, BUT the service and Jason Woolington and his Crew were 5-Star and I would get my car serviced by them anytime.
Read More"Thank you"
- MalcolmI titled my review thank you because the service department got me in in a pinch. We had been on the road on vacation so long my MKS was due for service. I called on a Thursday and Les scheduled me for the next day. I was so relieved. Can't thank you guys enough for that and you were wonderful people to boot. We are home safely now thanks in part to you.
Read More"Always great service "
- BartonalainaThe service professionals are always respectful and explain things well to me. They are flexible as well. I hit a giant pothole and had to move my appointment up a day earlier (my original appt. was for new tires ironically). Not only did they replace my tires in a timely manner, but they also checked my alignment since I told them I hit a pothole. I always feel comfortable coming here for service.
Read More"Disappointed "
- 2hawksI arrived for my 10:30 appointment at 10:15 this past Friday. I told them I Was going to see my spouse at the hospital later & would be back later. I came back at 2:30pm to pick up the Lincoln, and was told by the receptionist she didn’t have the invoice from the service department yet. She requested it and Received it after they finally total the charges. Then service person came in and told me that the finally found my car at the far end of the lot & would need my keys again. He brought the car back to the bldg. Usually the dealer provides a courtesy vac & wash; but it was sprinkling so I understand that they did not wash the car but they didn’t vac either. I received only an invoice; no check list of things about the car that is usually provided. Really, really disappointed; never had an experience with the dealer before.
Read More