Lake Charles Toyota
Lake Charles, LA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4 service reviews
Totally awesome service We have bought several vehicles thru this dealership. Our sales guy, Corey, knows his stuff. He was very helpful in every step of our purchases. The We have bought several vehicles thru this dealership. Our sales guy, Corey, knows his stuff. He was very helpful in every step of our purchases. The service department has been top notch as well. They are able to get me in and out and make sure everything is taken care of. More
The best service I’ve ever received anywhere! Toyota Lake Charles has not let me down once since I got my corolla 2 years ago. Always curteous and honest! They won’t tell you something is wrong wi Toyota Lake Charles has not let me down once since I got my corolla 2 years ago. Always curteous and honest! They won’t tell you something is wrong with your car just to make more money! More
Oil change I made appointment for oil change on 2012 Camry, the way this dealership works if you make an appointment you're considered fast tracked, you are in a I made appointment for oil change on 2012 Camry, the way this dealership works if you make an appointment you're considered fast tracked, you are in and out as quickly as possible. Within 15 min your car is at least looked at. Well that's how it should have worked. Today I go in at 10:am for appointment to have oil changed, at 11:am I go back to service writer and asked how much longer, I have a lunch appointment. The young man was courteous and went to see how much longer it would be, when he came back he said 10-15 minutes I was next in line. I said ok! 20 minutes pass so I asked again and was told they're finishing up and will bring the car around in a few minutes. I said ok and explained why I needed the car for lunch date. Now it's 11:30am and I ask the service writer again about car he goes and check and comes back and say we have 1 more ticket in front of you and we'll bring car in to get started after that. What!!! You told me the car was going to be ready in 10-15 minutes, then it was a few minutes, now it's we haven't even brought car into service bay at all for oil change and there’s another ticket in front of mine still. I told service writer just bring car around I can't wait any longer. I walk outside to see service guy getting car from back of lot. That means they never had car in shop, he was lying to me the whole time, just holding me captive. More
Service waits too long I have had to wait my last 3 visits to check in my car. The guy whose suppose to do this is running around having to address other issues and is absen I have had to wait my last 3 visits to check in my car. The guy whose suppose to do this is running around having to address other issues and is absent from the desk. Seems it would be more efficient for him to check in and let others run the errands away from desk. I get better service at a doctor's office. Been waiting 20 minutes. More


