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Lake Chevrolet

Milwaukee, WI

4.6
5,188 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,188 reviews

December 31, 2019

Robert Howard is extremely dishonest. He lacks any integrity. He told me the Trax is the same size as my Cruze. Not only does it have less leg room; it is also more narrow. When I said I More

by jwlisag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I cannot believe these guys are lying like that and I know that you guys have cameras and you can see that I never test drove the car and you can see both of them standing in front of me literally 5 inches away, Bob Howard, Scott Koski
December 30, 2019

Took longer than what I was told. Brought my 2017 Colorado in for a vibration, was told by John Webler about 2 hour wait, it took over 3 hours with no follow up or info during the serv More

by timothy.tracz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Jan 13, 2020 -

Lake Chevrolet responded

Timothy, please accept our sincerest apology for falling short in our conversation regarding the time it would take to perform the transmission flush to get rid of the vibration issue you came in with on your Colorado. We do our best to manage estimated time expectations of repairs, and we should have followed up with you when the service visit was going to take longer than the expected than was originally stated by John. Regarding your car wash, it is our policy to provide a clean wash to each guest that gets service done with us, unless there were inclement weather conditions, this should have been done for you from the beginning of returning your vehicle to you, and for the feeling that you had to ask for it, we do apologize. This is not how we intend to conduct business, and we will do better next time if you decided to give us another chance. If you have any questions, we encourage you to contact Al our Service Manager at 414-817-3372.

December 30, 2019

Professional, courteous, friendly, comfortable Our overall experience was amazing from the moment we walked in, staff was warm and welcoming. Our salesmen Tony Kossow is extremely knowledgeable wit More

by david.lamers8205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Grimes, Tony Kossow
Jan 14, 2020 -

Lake Chevrolet responded

David.lamers8205, We could not have asked for a better review of our dealership team! Thank you for sharing this fantastic feedback with us. See you next time you have vehicle needs.

December 30, 2019

Nice work, quick service. Helpful staff. Can't ask for more, needed work on passenger side mirror. Worked with me to salvage the original painted cover which saved me greatly on cost 😀 More

by xenomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie K, Kayla, not Andrew but the survey made me check mark someone to submit., Andrew Bonilla
Jan 14, 2020 -

Lake Chevrolet responded

Xenomike, we couldn't ask for more than guests like you! Thank you for sharing your experience with us. We look forward to helping you with any other vehicle needs in the future.

December 30, 2019

Great Experience! My salesman Zach was exceptional! Unlike many other car salesmen I've encountered who are rude and unprofessional Zach was extremely nice and helpful. More

by nicmon12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Grimes, Zach Haack
Jan 14, 2020 -

Lake Chevrolet responded

"Exceptional" is phenomenal praise! Nicmon12, we are so pleased Zach and Brandon could answer all your questions, and allow you to have a wonderful car buying experience. We look forward to helping your friends and family out too!

December 29, 2019

Good. Could use some technology upgrades Friendly and knowledgeable. Dealership still uses old technology for the consumer that makes things go a little slower than others. Will always go bac More

by Hummerer31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Ceskowski
Jan 14, 2020 -

Lake Chevrolet responded

Hummerer31, we appreciate the honest feedback, and the dedication to being our continued customer. We are so happy to assist you now, and in the future.

December 29, 2019

Excellent Body work and communication I recently was in a car accident and had the car towed to Lake Chevrolet. They greeted me with compassion and asked what happed, and LISTENED without More

by laurie_l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Bob Howard
Jan 14, 2020 -

Lake Chevrolet responded

Wow, Laurie_l, we appreciate you taking the time to share this with us. We are so proud to have customers like you. From the bottom of our dealership's heart, we want to thank you for your continued business.

December 28, 2019

Excellent Salesperson was friendly, kept me informed and made sure concerns were met. I did not have an appointment but was able to be a workin appointment with More

by jjheinle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bair
Jan 14, 2020 -

Lake Chevrolet responded

Jjheinle, Wonderful! We are so glad we could get you in and out with no hassle to you. Thank you for sharing your feedback about your experience with us!

December 28, 2019

Great overall Experience We are extremely happy with the overall experience we had at Lake Chevy! Dan and everyone that we dealt with were fantastic. We are very happy with ou More

by 4NIERDAN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Campechano, Tony Kossow, Daniel Anderson
Jan 14, 2020 -

Lake Chevrolet responded

4NIERDAN84, Wonderful to hear! We are so glad we could help you out with your two cars. We look forward to helping you out with any additional vehicle needs in the future.

December 27, 2019

Knowledgeable and friendly. Knowledgeable and friendly staff. Communication was amazing. Very satisfied with service. Carrie, Kayla and Clarissa were outstanding in each of their More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Karvonen, Kayla Miller, Clarissa ?
Jan 14, 2020 -

Lake Chevrolet responded

JJ, Nice! We couldn't be happier you felt we providing you "outstanding" customer service! Have a fabulous start to the new year, and see you soon.

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