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Lake Chevrolet

Milwaukee, WI

4.6
5,221 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,221 reviews

November 06, 2019

Didn't address problem Had trouble with heated seat. Fixed 1 problem forced to return to address the main issue. Each visit cost me $100 and then I was told it would cost me More

by Retired
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Thomas
Dec 27, 2019 -

Lake Chevrolet responded

Retired, thank you for providing feedback on your experience with us. We appreciate the opportunity to address our customers concerns to help alleviate any future issues that might arise, and we want to first, apologize that you feel your time nor your money was valued with us, as a standard practice to provide optimal results for our customers we use OEM parts from GM. The prices we provide are those based off of the GM parts pricing list, however, it is true that often times there are possibilities for aftermarket parts to be replaced at a lower price point which is likely where another cost could have come from, but that is not a standard practice for us as a GM dealer. If that is ever something you would like to discuss, we are happy to share with you the options, and discuss positives and negatives of each as a replacement. To address your remaining concern, additional visits to resolve your vehicle's issues, often times with electronics we see a cause and effect. if one issue arises, it can result in another complication. We do apologize that this may have been an issue for you, and we hope that in the future, we are able to earn your business back to show you that we do value our customers time with us.

November 06, 2019

mixed feelings my review... well I have no problem with the services and price (I didn't have to pay anything) however, the problem... my 2019 Trax was worked on fo More

by carol.pankowski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Burazin, Steven Thomas
November 06, 2019

Exceptional service Everyone from the sales staff to the financial staff are honest, knowledgeable and friendly. I worked with Willie (sales) and Leo (finance). I would h More

by ENLEHMANN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Campechano
November 06, 2019

Oil change I don't think it should take over an hour for an oil change. I Was disappointed they didn't take it through the carwash More

by JANETBAK29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont recall who i worked with
November 06, 2019

Super The salesman, general manager and finance person were great to work with. The entire staff was very friendly and helpful. So I had super experience an More

by m.domino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Campechano, Matthew Bucio
November 06, 2019

Muy bien Nos dieron la atención necesaria en nuestra compra de la Chevy Tahoe. Nuestro vendedor Orlando fue muy amable y recomendamos a Lake para nuestro amig More

by anadavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Cabrera
November 06, 2019

Best car-buying experience I've ever had! Everyone was so great at Lake Chevrolet, from Sales all the way to Finance. I reached out on a weekend and Matt was emailing me on Saturday and Sunday More

by Stephanie Schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Schlicht, Dennis Carver, Michael Fuller, Matthew Bucio
November 06, 2019

Great Customer Service Steve was knowledge and helpful. He helped me when I first scheduled my appointment at the wrong dealership and helped when I had my service scheduled More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
November 06, 2019

Outstanding service department I solely trust Glenn and his crew to take care of my car as if it were there own. When I call and get voice mail Glenn gets right back to me even if h More

by rhawkins001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
November 05, 2019

Good Experience! Matt was friendly and professional. He got back to me through text, with answers to my questions in a promptly manner. Thank you for your help! More

by big365jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Grimes, Matthew Bucio
Jan 03, 2020 -

Lake Chevrolet responded

Big365jay, we are glad you felt your time was well valued with us! We appreciate you taking the time to provide feedback on your experience with Matt, and Lake Chevrolet.

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