Lake Chevrolet

no hassle dealing Working with Anthony was a pleasant, he showed me a variety of vehicles, Fred also answered a lot of questions I had.Thank you, service was great. Working with Anthony was a pleasant, he showed me a variety of vehicles, Fred also answered a lot of questions I had.Thank you, service was great. More

Poor Communication So I had my car there twice in the last two weeks. Overall the technicians did a good job. My only complaint is there was no communication about m So I had my car there twice in the last two weeks. Overall the technicians did a good job. My only complaint is there was no communication about my car. When it was originally brought in, I had 4 different service advisors and no one knew what was going on with my car. They supposedly ordered my part and then 2 days later they let me know when I called that it was ordered for a different vehicle and that my car wouldn't be done until Saturday. Monday comes around and my car still is not done. Tuesday comes and goes and then on Wednesday I finally get a call to say my vehicle was done. I returned Friday with the same check engine code. And it was a different part that went out in the vehicle. When I called the said the part was ordered. There was no communication to let me know what part went out this time as well. The part was ordered and they got it the next day Tuesday. when I called they said it would be done later that day. No call was received on Tuesday afternoon. Wednesday comes around and I stop in, I talk to John about my car, he states he forgot to call to let me know what was happening with my car. My car was not done yet and should be done Wednesday. It was completed on Wednesday afternoon. I appreciate the hard work done with my vehicle. But the overall customer service I received with the lack of phone calls letting me know about the vehicle was infuriating. Which led to my experience being terrible. I understand stuff happens but, you should inform the customer. Luckily I had a loaner vehicle, but that shouldn't allow the lack of communication. More

Service on broken light above license plate Well did not like waiting for almost two hours just to have a broken light over the license plate. The wierd thing was we let the service advisor know Well did not like waiting for almost two hours just to have a broken light over the license plate. The wierd thing was we let the service advisor know what the issue was as the tab on the light broke off. Just would have assumed it was a simple fix but I guess not. More

Honest to the point Very thorough diagnostic of my truck. Thought I had a blown oil pump or bad cam bearings.. turned out to be a minor fix and pointed out some other are Very thorough diagnostic of my truck. Thought I had a blown oil pump or bad cam bearings.. turned out to be a minor fix and pointed out some other areas that needed work did not try to sell me anything I didn't need More

Excellent Service As soon as I walked in I was greeted immediately and within 5 minutes I was picking out my car. Everyone was friendly and Fred did a great job helping As soon as I walked in I was greeted immediately and within 5 minutes I was picking out my car. Everyone was friendly and Fred did a great job helping me find the perfect car. He made the whole process quick and easy and I couldn’t have been happier. More

Quick and easy! I had a great process buying my Jeep! Doug was the best and was so helpful. He explained everything to me and made me comfortable buying my new car! T I had a great process buying my Jeep! Doug was the best and was so helpful. He explained everything to me and made me comfortable buying my new car! The car is also in great shape and drives like a dream :) More

Very helpful, great customer service Very helpful and willing to get you what you want. Great customer service and make sure you are statisfied with your Vechile. They keep you posted and Very helpful and willing to get you what you want. Great customer service and make sure you are statisfied with your Vechile. They keep you posted and updated with all the services provided. More

Thank you I want to express appreciation for the kind attention and service received. Also your webpage allowed me to review and select a vehicle in advance. I want to express appreciation for the kind attention and service received. Also your webpage allowed me to review and select a vehicle in advance. Thank you! More

Mostly always good service I was happy that Pedro was able to look at a problem outside my oil change. Too often an oil change appointment means only that at braeger I was happy that Pedro was able to look at a problem outside my oil change. Too often an oil change appointment means only that at braeger More

Excellent Service Joel Turner Service Advisor, has provided me with both friendly and excellent service. The Service Technicians completed all repairs in a timely manne Joel Turner Service Advisor, has provided me with both friendly and excellent service. The Service Technicians completed all repairs in a timely manner. Overall, I'm completely satisfied with Braeger Chevrolet Service Department. Sincerely, Angela Armstead 🤗 More