Aaron Chevrolet

This is a conversation that needs to be to be in person or a phone call. Well it seems to require more detail. The vehicle was preowned and advertised at about 32800. I came in to see it. I offered low at or a phone call. Well it seems to require more detail. The vehicle was preowned and advertised at about 32800. I came in to see it. I offered low at 35000 out the door. They responded with 41000 out the door. Well, thats not tax and license. The initial sales tax was for Lake Elsinor. The city it would be registered in has a one percent lower sales tax. Vehicle sales tax is determined by where it is registered. The other extensive additional fees were for things like scotch guard but its called something else now and protective surface protection for the paint. There was also a security system installed. Since it was on the vehicle. They wanted to add it to the advertised price. After the back and forth I settled overpaying from the advertised price by about 300. Still not a great feeling but typical. The wire transfer instructions were not very clear and there is a choice of three routing numbers. The dealerships bank didn’t accept the payment and returned it for a fee. After discussing with the dealership bank, I was told the dealership had to request. The fee be returned. It wasn’t. Now, the security system that was installed and the reason I paid over asking is disabled and Requires I establish an account with the aftermarket service. I can’t do that because the dealership has to authorize the transfer. All in all my opinion is not flattering and not worth the 100 mile round trip. The advertised low price did provide incentive to drive out there but not a happy feeling after the process. The first brief summary was too brief and requesting a conversation rather than typing out a review doesn’t seem to be an option. It was helpful the vehicle was delivered but it probably should’ve been filled up before dropping off. More

They took care of me and felt no pressure to purchase, definitely will be back! definitely will be back! More

Briana Hull is an amazing Service Advisor. I would definitely recommend her to any of my friends and family I would definitely recommend her to any of my friends and family More

Taylor and Arron provides excellent service, a little disgruntled with Cheverolet and their warrantee explanation as to replacement parts. The shuttle group are very accommodating and personable. disgruntled with Cheverolet and their warrantee explanation as to replacement parts. The shuttle group are very accommodating and personable. More

When making my appointment for my car maintenance it’s always nice to call and have Marisol answer you can hear she is always happy. She does such a great job and give great costumer service . Brianna always nice to call and have Marisol answer you can hear she is always happy. She does such a great job and give great costumer service . Brianna she is amazing she goes in to details of what the car needs . She is good at explaining and she also is always happy to help . Great dealership I would recommend it 100%. More

Excelente servicio al cliente ! Desde la primera llamada , siempre fueron muy amables y atentos para ayudarnos a comprar el vehículo de nuestros sueños! Gracias !! Desde la primera llamada , siempre fueron muy amables y atentos para ayudarnos a comprar el vehículo de nuestros sueños! Gracias !! More

Mario is so helpful, professional and kind. He explains everything and answers all my questions. Great customer service He explains everything and answers all my questions. Great customer service More

Mario Cisneros always explains what needs to be done and why. Service is prompt. Ride home and pickup are available. Staff is considerate and willing to help. I will continue to use them. why. Service is prompt. Ride home and pickup are available. Staff is considerate and willing to help. I will continue to use them. More

Brian was the employee who helped me and he was wonderful! He understood all my needs and got me the best deal. Thank you Brian!!! wonderful! He understood all my needs and got me the best deal. Thank you Brian!!! More

Awesome people, great service! I bought my 2024 Silverado at diamond Chevrolet of San Bernardino couldn't compare it I bought my 2024 Silverado at diamond Chevrolet of San Bernardino couldn't compare it More