2,673 Reviews of Lake Chevrolet - Service Center
Customer service rated 10 Service fast complete Service staff Body shop staff Happy thx you Great service Service staff Body shop staff Happy thx you Great service More
Clean waiting area. And many seating areas so you can have a conversation and not be rude Friendly staff. East checkin and check out process. And many seating areas so you can have a conversation and not be rude Friendly staff. East checkin and check out process. More
I always have a smooth and transparent time when I come here for service. Thank you here for service. Thank you More
Took my car in for recall service and maintenance. I scheduled my appointment online and was told there was shuttle services available, when I got to the dealership the worker then told me that there I scheduled my appointment online and was told there was shuttle services available, when I got to the dealership the worker then told me that there was no shuttle service and that I would have to Uber or Lyft home. This was a disappointment and bad customer service on their part. If shuttle service was not available it should have been specifically stated on your website. Then I was told that my veg would take 3 hrs maximum for the repairs to be complete but instead it took them 8 and a half hrs to complete my services. This dealership was a big disappointment and I would not take my vehicle here for service or any maintenance again. More
There was a delay getting my car in for service because of a staff being out no one’s fault. The service man kept an eye on how long I would have to wait and kept me informed. There was confusion about the of a staff being out no one’s fault. The service man kept an eye on how long I would have to wait and kept me informed. There was confusion about the cost, The service man resolved the confusion and apologize. The waiting area was clean and comfortable. I appreciated the offer of a beverage or water self serve. More
Quality, Clean,Professional ,Communication, Timely, Thoughtful,Pricing, knowledgeable, Satisfaction. From beginning to end they are doing it right. Thoughtful,Pricing, knowledgeable, Satisfaction. From beginning to end they are doing it right. More
Steve in service was awesome. We also paid alot for complete detail in and out. Car looked great, but a little debris on back window area and the rear window was very smeared. We also paid alot for complete detail in and out. Car looked great, but a little debris on back window area and the rear window was very smeared. More
I always receive great and friendly service. I have a lot of trust with Lake and have been a customer for many years I have a lot of trust with Lake and have been a customer for many years More