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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,638 Reviews

2,638 Reviews of Lake Chevrolet - Service Center

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July 28, 2021

Very prompt and courteous , coffee available in waiting room, very friendly setting , no pressure sales men when looking at new vehicles. Over all great experience. More

by jn_peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman , John Webler, Glen Lewis, Steven Thomas
July 28, 2021

Steve was very friendly and very helpful. The shop was super clean. I waited for my oil change it took about an hour and I enjoyed my time there. Super helpful and great service! More

by laurajfed4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
July 27, 2021

I can always count on the service team from Lake Chevrolet to give me the best possible service. They are professional and keep me informed on the progress of any issues I have encountered. Enthusia More

by mikkiS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
July 27, 2021

I am always treated respectfully and don’t feel intimidated when I go to the service department. Follow up is always handled with care. Thank you More

by Mkaminski6556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
July 26, 2021

Chad provides excellent customer service for all my car service needs. He helps me figure out which things to prioritize for my visit and what my next maintenance items should be for my following visit. Th More

by rosied91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
July 26, 2021

Customer service was excellent, super friendly and helpful. Went in for a scheduled oil change and tire rotation which was fine. My only complaints is that the technician left black finger prints on t More

by grkossow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Fumo, Steven Thomas
July 26, 2021

I forgot my laptop in my car after dropping it off and going out of town. The manager came in on a Saturday to get it out and lock it in his office until Monday. That’s great service. More

by agross2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
July 25, 2021

Horrible service department. Can't change oil properly. Taking up 2 hours of my time. Needed to do the oil change twice. Absolutely positively ridiculous. More

by wicksteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Jul 26, 2021 -

Lake Chevrolet responded

I wanted to reach out and apologize for the experience you had with our team. This is not typical of us and can assure you it wouldn’t happen again.

July 23, 2021

I have brought my vehicle in twice for the same issue. I have spent close to $1300 and I still have the same problem with my car. I took it to the dealer under the idea that they knew what they were doing a More

by Wojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lake Chevrolet responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. I really appreciate you bringing this issue to my attention.

July 20, 2021

I was early for appointment but was taken right away. Staff was very friendly and prompt. Definitely a good experience will return again.. coffee and water was available More

by deharedebon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
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