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This rating includes all service center reviews, with more weight given to recent reviews.
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2,636 Reviews of Lake Chevrolet - Service Center
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September 11, 2020
Extremely accommodating as vehicle was picked up from my work and returned prior to the end of the day. Provided advance notice on upcoming service. work and returned prior to the end of the day. Provided advance notice on upcoming service. More
by Kerry
Verified CustomerEmployees Worked With
Glen Lewis
September 11, 2020
Long story short. Had trouble with engine light staying on and continued to work on it st no charge. Exchanged e catalytic converter 3 times. A 4th one worked on and continued to work on it st no charge. Exchanged e catalytic converter 3 times. A 4th one worked More
by Josie
Employees Worked With
September 11, 2020
Top customer service, the friendlines of the people that works there,good quality work and Glen kept me inform of the progress of the work. Very reliable that works there,good quality work and Glen kept me inform of the progress of the work. Very reliable More
by sweethoneytea921@gmail.com ?
September 03, 2020
Very friendly service and knowledgeable. The installation of our rear truck window looked great and only took a day. They did a nice job of keeping me updated with the work in progress as we had additional r of our rear truck window looked great and only took a day. They did a nice job of keeping me updated with the work in progress as we had additional recall work done on the vehicle. More
by susanmaxon
September 02, 2020
They provided very quick and timely service when I brought my Equinox in for a scheduled oil change. Everybody was very friendly and wearing a mask. brought my Equinox in for a scheduled oil change. Everybody was very friendly and wearing a mask. More
by mholmer
Employees Worked With
Other Employees :
John Webler, Glen Lewis, Steven Thomas
September 02, 2020
You guys take really good care of my cars and me you're a great place to go to recommend you you to others your service people are professional and courteous and kind thank you for your service great place to go to recommend you you to others your service people are professional and courteous and kind thank you for your service More
by dsnyfan_naner
Employees Worked With
Steven Thomas
September 01, 2020
Nick is always extremely helpful servicing my vehicles. Great communication. Lake Chevy service area is one of the cleanest/nicest setups I’ve been to Great communication. Lake Chevy service area is one of the cleanest/nicest setups I’ve been to More
by Aferstadt09
Employees Worked With
August 31, 2020
Lake Chevrolet’s service department is pretty good. The wait time was great and my advisor Steve was nice and knowledgeable. I was there for an oil change and things went pretty smoothly. I just think the wait time was great and my advisor Steve was nice and knowledgeable. I was there for an oil change and things went pretty smoothly. I just think the prices are high. More
by mswood_09
Employees Worked With
Steven Thomas
August 28, 2020
Thank you for taking the time to take a look at my2016 Chevy Silverado. Your service department is always friendly and ready to get you back on the road thank you again Chevy Silverado. Your service department is always friendly and ready to get you back on the road thank you again More
by Randy Seebruch
Employees Worked With
Josh Burazin, Steven Thomas
August 27, 2020
I had a very bad experience, took my truck in for a small oil leak on a Friday and got it back and the leak was 10 times worse. I called the service department on Saturday and was told multiple times there oil leak on a Friday and got it back and the leak was 10 times worse. I called the service department on Saturday and was told multiple times there was nothing they could do for me until Monday. I was stuck with out a truck for the weekend, was late for work, and my plans were ruined. Took my truck back in to get fixed on Monday, I got no apology and no one admitting they were wrong. In the end the repairs were fixed but I expected to be treated better after paying over $600 to get my truck fixed and the dealership messing up. I emailed the service manager about my experience with no response. The service manager texted me and asked how my experience was and I said it was not good, again no response. I also had oil stains all over my drive way at home and at work and after i picked my Truck up on Monday i noticed dirty hand prints on the inside and outside of my truck. I will not be going back here and I will never recommend anyone to go here. More
by cjarndt
Employees Worked With
