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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,668 Reviews

2,668 Reviews of Lake Chevrolet - Service Center

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August 28, 2020

Thank you for taking the time to take a look at my2016 Chevy Silverado. Your service department is always friendly and ready to get you back on the road thank you again More

by Randy Seebruch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Burazin, Steven Thomas
August 27, 2020

I had a very bad experience, took my truck in for a small oil leak on a Friday and got it back and the leak was 10 times worse. I called the service department on Saturday and was told multiple times there More

by cjarndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Lake Chevrolet responded

We’re known for exceptional customer service, and I’m disappointed to learn that we missed the mark here. As it may be too late to reconcile, I want you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make this mistake again.

August 26, 2020

Once again Glenn came through as he always does! He responded in a timely manner and my car was repaired quickly. It is truly a pleasure to have Glenn look out for my interest! James P Mazzulla More

by JAMES P MAZZULLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
August 26, 2020

Each time I stop in service has been great so far. Very prompt service each time. Great environment. Very pleased with results. Thanks for all your help More

by sharmainepatton79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
August 25, 2020

I had an oil change on my car when i went to go get in my car on both sides of vehicle there was patches of grease on my car and at tha i did not get a car wash to at least try an clean up mark. More

by jramirez11601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Sep 18, 2020 -

Lake Chevrolet responded

Thank you for bringing this to our attention. We certainly do not want to return a customers vehicle to them with grease or oil on it. If you could, give our Service Manager, Nick Harmon, a call at 414-817-3375 and we'd be happy to make sure we remove the grease and give your car a wash too!

August 21, 2020

Craig was friendly (as always) and my work was completed quickly and satisfactorily. I will be back again when my truck needs an oil change. More

by Gus Beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Customer focused. Reasonable pricing. A very nice and clean waiting area. Service rep was friendly and knowledgeable. I trusted him when he explained my service request More

by meje9944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

I can always count on Lake Chevrolet to provide great service. Glen Lewis was extremely helpful and provided me with details that I understood and a fair price as well! I have been taking my cars to Lake More

by trevy68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
August 20, 2020

Came for an oil change and tire rotation. Tech also washed my car. Much appreciated. Work was done quickly. Thanks thanks thanks thanks thanks thanks More

by rwmiller1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
August 20, 2020

Excellent service and very clean. I dealt with both Glen Lewis and Willie Burazin in the past. Both of these gentlemen are honest and upfront. More

by jimphenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
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