Lake Chevrolet - Service Center

I always get great service! John in the service department is excellent always professional and friendly! I enjoy coming to see all the friendly faces. department is excellent always professional and friendly! I enjoy coming to see all the friendly faces. More

Awesome and fast Fast and friendly service. Nice and clean environment Alex was awrskme. The price was affordable. Paper work was easy to understand. I would recomm Fast and friendly service. Nice and clean environment Alex was awrskme. The price was affordable. Paper work was easy to understand. I would recommend them to everyone. More

Worst ever Lied to from day 1 of purchasing car. Your 900 dollar bill was outrageous. I from now on will be going elsewhere for service and when we are ready to Lied to from day 1 of purchasing car. Your 900 dollar bill was outrageous. I from now on will be going elsewhere for service and when we are ready to purchase again. The warnity was also lied to us. More

Great service fast to fix my car. Was happy with the help they gave me would come again for help with any problems I have with my car. fast to fix my car. Was happy with the help they gave me would come again for help with any problems I have with my car. More

Quick service The time it took to complete an oil change and tire rotation was less than I expected. The dealership also has a very comfortable waiting area. The time it took to complete an oil change and tire rotation was less than I expected. The dealership also has a very comfortable waiting area. More

Service Great place to buy a car and have it serviced. Super friendly and efficient people in sales and service. Wouldn't consider going anywhere else Great place to buy a car and have it serviced. Super friendly and efficient people in sales and service. Wouldn't consider going anywhere else More

Happy wife Got different options on how to repair my car. The car turned out perfect. My wife was very satisfied. Chevy also delivered this vehicle to her workpl Got different options on how to repair my car. The car turned out perfect. My wife was very satisfied. Chevy also delivered this vehicle to her workplace. Thanks collision department and for everybody who took part in this repair. More

Left Waiting Unnecessarily I took my P/U truck in for an oil change and to repair a leaking tire. Upon arrival, I was told by a readily available service rep that he couldn't ch I took my P/U truck in for an oil change and to repair a leaking tire. Upon arrival, I was told by a readily available service rep that he couldn't check me in because I had to check-in with the rep I'd made the appointment with over the phone. Don't know why I couldn't just check-in with any rep. The rep I did check-in with, Mackensey, was very friendly and efficient. While I was waiting for the work to be completed, Mackensey informed me that the oil change was done and the tire was almost done being patched. She also informed me that her shift was over and someone else would check me out. After waiting an hour (for a simple oil change and tire repair), I noticed my truck was parked in front of the store; the work was completed. I waited another half hour to be checked-out, but nobody called me. So I asked an employee why I was still waiting. He very courteously said he didn't know and would find out. Just then another service rep finally called me over for payment and check-out. He did not make eye contact with me, did not explain why I waited so long, did not apologize for the apparent oversight, nor did he thank me for waiting nor my patronage. I know customer service everywhere has diminished over the years, however I think I'll try to find better service elsewhere. More

Extensive accident damage Alex and his team did excellent work. Alex kept me informed. It took longer than i would have liked but i understand everything that has to be done wi Alex and his team did excellent work. Alex kept me informed. It took longer than i would have liked but i understand everything that has to be done with parts, insurance, etc with BIG repair. They did a great job More

Took longer than what I was told. Brought my 2017 Colorado in for a vibration, was told by John Webler about 2 hour wait, it took over 3 hours with no follow up or info during the serv Brought my 2017 Colorado in for a vibration, was told by John Webler about 2 hour wait, it took over 3 hours with no follow up or info during the service time frame, other service advisors came out and talked to the customers that were also waiting, and when their cars were done told them they had been washed, when mine was done I had to ask for a car wash, John seemed very cold, like I was bothering them. More