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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,637 Reviews
Call Service Center (414) 281-5000

2,637 Reviews of Lake Chevrolet - Service Center

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April 18, 2025

I took my truck to get an oil change, the service there was great love this dealer will be going back again More

by bananna.nelson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your truck's oil change at Lake Chevrolet. Your satisfaction is our priority, and we look forward to seeing you again for your next visit! Sincerely, The Team at Lake Chevrolet

April 16, 2025

I was greeted right away very friendly. Did not have to wait long. Car was washed also remarked about dirty tires, very clean More

by wildrose1962
Recommend Dealer
Yes
Employees Worked With
I don't
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Apr 17, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you were greeted warmly and that your car was cleaned to your satisfaction at Lake Chevrolet. We appreciate your feedback and look forward to serving you again next time! Sincerely, The Team at Lake Chevrolet

April 15, 2025

Paid over 400 dollars didn’t get any paper work or receipts of what was done to car or what I paid for . More

by Martinez8443917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Pope
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We understand how important it is to have documentation for services performed on your vehicle. Please contact us at Lake Chevrolet so we can discuss this with you further. Your feedback is appreciated. Sincerely, The Team at Lake Chevrolet

April 14, 2025

I didn't know it was a warranty issue. They fixed the problem and it have been good so far. More

by tom.winters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Lake Chevrolet responded

Thank you for your feedback, Tom! We’re glad to hear that the warranty issue was resolved and that everything has been running well for you. If you ever need assistance in the future, don’t hesitate to reach out to us at Lake Chevrolet. We appreciate your support! Sincerely, The Team at Lake Chevrolet

April 14, 2025

Got the warranty work done. Had a few issues with bad replacement parts but was addressed and rectified. Gavin is a very good communicator keeping me informed of issues and prog More

by suburban1996
Recommend Dealer
Yes
Employees Worked With
Gavin Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Pope
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Apr 15, 2025 -

Lake Chevrolet responded

Thank you for your review! We're glad to hear that Gavin provided excellent communication while addressing your warranty work concerns. At Lake Chevrolet, we strive to keep our customers informed throughout the process. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

April 10, 2025

Nice service i liked your people i liked my car wash . I will come back again. More

by Repete1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Lake Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you enjoyed the service at Lake Chevrolet and appreciated the car wash. We look forward to welcoming you back again soon! Sincerely, The Team at Lake Chevrolet

April 09, 2025

They are very organized and professional and I haven't met anyone there that is hard to talk to. They are all so friendly. More

by Klemdog16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhail True
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Lake Chevrolet responded

Thank you for your review! We truly appreciate your feedback about the team at Lake Chevrolet. It's great to hear that you found us organized, professional, and friendly. We look forward to welcoming you back for your next visit! Sincerely, The Team at Lake Chevrolet

April 07, 2025

Dropped off car right at appointment time. was told it would be about 45mins-1 hr so we went to nearby restaurant. An hour went by and we stopped back to see if car was done. they said they di More

by danaramirez416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikhail True
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Lake Chevrolet responded

We truly appreciate you taking the time to share your experience, and we want to start by sincerely apologizing for the lack of communication during your recent service visit. Being told your vehicle would be ready in an hour, only to wait nearly seven without any updates, is unacceptable, and we completely understand your frustration. This isn’t the experience we want anyone to have, and we’re actively reviewing what happened internally to ensure it doesn’t happen again. Communication is a critical part of customer service, and we clearly fell short here. Did you happen to speak with a manager about this at any point, or is this the first time it’s being brought to our attention? If you’re open to it, we’d really appreciate the chance to speak with you directly and work to make things right. Please feel free to message us your preferred contact info if you'd like to continue the conversation. Thank you again for the honest feedback. We take it seriously and are committed to improving.

April 07, 2025

Always been taken care of 10 out of 10. Always done before expected. Nick Harmon is the best!!! More

by Jnetzel3
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
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Apr 07, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you've consistently had a great experience at Lake Chevrolet. We're glad Nick was able to provide you with the top-notch service you deserve. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

April 05, 2025

I was kept informed about everything. Very pfofessional and nice to work with. Loved the return rental service they offered. More

by P.hanson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikhail True
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated the professionalism and communication during your experience at Lake Chevrolet. It's great to know you loved our return rental service as well. We look forward to working with you again in the future! Sincerely, The Team at Lake Chevrolet

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