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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,673 Reviews
Call Service Center (414) 281-5000

2,673 Reviews of Lake Chevrolet - Service Center

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September 05, 2024

I have been going to Lake Chevrolet for the past 4 years and I have never had a compliant until my last visit. They did not wash my truck and they always ask me, if I want it washed or not. More

by caboricua73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback about your recent experience at Lake Chevrolet. We appreciate your loyalty over the past four years and understand your concern regarding the car wash service. Your comments help us to maintain our standards, and we will be sure to address this with our team. If you have any further feedback or concerns, please feel free to reach out to us directly. We look forward to serving you better in the future! Sincerely, The Team at Lake Chevrolet

September 05, 2024

Readily available and timely appointments. Not the least bit pushy. Would recommend them to everyone. More

by Gmalynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for your review! We're glad to hear that you found Lake Chevrolet to have readily available and timely appointments, and that you appreciated our no-pressure approach. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Lake Chevrolet

September 04, 2024

Polite, very eficent, informative about product the parts department was very helpful picking out the right part More

by Ravenaber13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The parts department , Damien Hug
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for your fantastic review! We truly appreciate your kind words about our parts department's helpfulness and efficiency at Lake Chevrolet. It’s great to hear that you found the information provided to be valuable. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

September 04, 2024

Great communication. Clean establishment. Polite, professional. They are very good at answering questions. (I have many) I am confident my car will be dependable. More

by topherwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who drove me was very polite , Megan Shulta
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We at Lake Chevrolet strive to provide excellent communication and a clean, professional environment for all our customers. We're glad to hear that you felt confident in the dependability of your car. If you have any more questions in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

September 03, 2024

Hi it was a long visit but that was no one’s fault. Cameron was very nice and kept me posted. Thank you! More

by robbineannala
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're glad to hear that Cameron provided you with excellent service during your visit to Lake Chevrolet. We appreciate your understanding regarding the length of your visit and are grateful for your feedback. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

September 01, 2024

I was very grateful for the work they did on my car and it was a pretty fast it only took a little over an hour thank you Chevy More

by Lisagamma68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were grateful for the work done on your car and that it was completed quickly. At Lake Chevrolet, we strive to provide efficient service, and your feedback means a lot to us. We look forward to seeing you again on your next visit! Sincerely, The Team at Lake Chevrolet

September 01, 2024

Very friendly people with a good attitude towards the customer. Will definitely be recommending to others. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Sep 03, 2024 -

Lake Chevrolet responded

Thank you for your kind words, Carl! We're thrilled to hear that you had a positive experience with our friendly team at Lake Chevrolet. Your recommendations mean a lot to us, and we look forward to serving you and your friends in the future! Sincerely, The Team at Lake Chevrolet

August 30, 2024

Damian was helpful and kind. Lake Chevy was professional with handling any questions or concerned that I had. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Hug
Report | Print
Sep 02, 2024 -

Lake Chevrolet responded

Thank you for your feedback, Kyle! We're glad to hear that you found our team at Lake Chevrolet professional and that Damian was helpful and kind. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

August 30, 2024

The service was great and the service guy Jonathan. He was very nice and very helpful. I’ll come back again to Lake Chevy. More

by CASEYSDQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Sep 02, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Jonathan at Lake Chevrolet. We appreciate your kind words and look forward to welcoming you back again soon! Sincerely, The Team at Lake Chevrolet

August 30, 2024

Bad experience. No warranty the all on a mechanic shop very good sellers. Very bad responsibility More

by Riaremodeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Hug
Report | Print
Sep 05, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. I'm sorry to hear about your experience, and I want to clarify that we do offer warranties on parts and, in some cases, on labor as well. We strive to provide our customers with the best possible service, and it's disappointing to learn that we didn't meet your expectations on this occasion. I would like to investigate this further to better understand what happened. Please email me your service details to social@lakeautogroup.com. Thank you for bringing this to our attention. We truly value your business and hope to have the opportunity to regain your trust.

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