2,654 Reviews of Lake Chevrolet - Service Center
I will say one good thing about the dealership. They are very prompt in getting me in for service. And their shuttle service is quite convenient. I'm finding that third party warranty company a pai They are very prompt in getting me in for service. And their shuttle service is quite convenient. I'm finding that third party warranty company a pain in the butt to deal with. And I'm regretting that I invested in that. Not to mention my service. Advisor tried to charge me twice for charges that were bought and paid for by the warranty company. I think she needs a little more training and mentorship there. More
My car was purchased CPO & a few hundred miles over warranty so I contacted GM, they indicated the service manager needed to send them information. That was last week, as of this morning there has stil warranty so I contacted GM, they indicated the service manager needed to send them information. That was last week, as of this morning there has still been no update to GM from the Lake Chevy Service Dept. This issue is a known issue with the Equinox that happens during cold weather spells. It is not user error. More
I have been involved with the for 16 years. I appreciate their help.mThanl you I appreciate their help.mThanl you More
Lake Chevrolet was awesome at handling my claim. Kayla consistently kept me in the loop about how progress on my vehicle was going and I got my SUV back looking brand new! Kayla consistently kept me in the loop about how progress on my vehicle was going and I got my SUV back looking brand new! More
Got vehicle checked out and repaired in reasonable timing without any inconvenience. Warranty covered costs. without any inconvenience. Warranty covered costs. More
The whole process was easy and very straightforward and Jose was very polite and professional. I mentioned I wanted to speak to the body shop and he walked me over and introduced me to the manager which wa Jose was very polite and professional. I mentioned I wanted to speak to the body shop and he walked me over and introduced me to the manager which was a really nice touch. I also enjoy the complimentary soft drinks too. More