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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,635 Reviews

2,635 Reviews of Lake Chevrolet - Service Center

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November 02, 2023

They were the closest dealer for recall work near me, they did the work as expected More

by rollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas, Lucas England, Juliana Martin, Luis Morales
Nov 05, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2023

Scott was a great guy. Got my truck done on time. I will be back for service again thanks a lot scott. More

by chicoandhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Nov 05, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2023

The staff was pleasant. They knew what they were talking about. Explained everything well. Worked on my car till they got it right More

by g_ganong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Lake Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Chevrolet, INC and we hope to see you again soon!

November 01, 2023

My car still has a message on the dash that says chanhe engine oul soon, after my oil change. Assuming they didn't reset something. Complementary car was was horrible and left my car dirtier than it was to More

by reneeschmear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler
Nov 27, 2023 -

Lake Chevrolet responded

We sincerely apologize for the shortcomings you experienced during your recent visit to our service center. We regret that the light on your dash was not reset and that the complementary wash did not meet your expectations. Our technicians should have reset the light as part of the standard service procedure. We will be reviewing this matter with the team to ensure that such an oversight does not occur again. We value your feedback and appreciate you bringing these concerns to our attention. We are committed to providing our customers with the best possible service, and we will use your feedback to improve our processes. Please feel free to contact us directly if you have any further concerns or questions.

November 01, 2023

Fast service and always punctual with services needed. Have had no issues since being a member. More

by diazlilly1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas, Luis Morales
Nov 03, 2023 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet, INC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

October 30, 2023

I’ve been coming here since the 90’s and I’ve always been treated great. Thanks. More

by DAyala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler, Luis Morales
Nov 02, 2023 -

Lake Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Chevrolet, INC and we hope to see you again soon!

October 30, 2023

Lake Chevrolet is Very reliable , clean place and people are very friendly And profesional I will recommend my friends to go there for service More

by cinnay1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas, Lucas England, Juliana Martin, Luis Morales
Nov 02, 2023 -

Lake Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Chevrolet, INC and we hope to see you again soon!

October 30, 2023

Deals were pretty good. Service, professionalism and timeliness were top notch, will return for warranty work More

by na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Morales
Nov 02, 2023 -

Lake Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Chevrolet, INC and we hope to see you again soon!

October 30, 2023

Super friendly staff Always feel like I'm well taken care of and everyone is super friendly! More

by kbaker4513
Recommend Dealer
Yes
Nov 02, 2023 -

Lake Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Chevrolet, INC and we hope to see you again soon!

October 30, 2023

The mechanic repeatedly told me I tried to weld the dipstick back together when I told him I didn't. When the previous dipstick broke (11-07-19) I ordered a new one from Lake Auto parts dept., and di More

by neilthedrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lake Chevrolet responded

We sincerely apologize for the negative experience you had with our mechanic and we take your feedback very seriously. We regret that our mechanic misconstrued the situation and accused you of welding the dipstick back together. We assure you that we are committed to providing our customers with accurate and respectful service, and we will take appropriate action to address this issue. We will be reviewing the incident with our mechanic to ensure that such a misunderstanding does not happen again. We value your patronage and hope that you will give us another chance to demonstrate our commitment to providing you with the best possible service. Please feel free to contact us directly if you have any further concerns or questions.

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