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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,666 Reviews
Call Service Center (414) 281-5000

2,666 Reviews of Lake Chevrolet - Service Center

Sort by
September 20, 2023

Great help and support. I was in and out in no time at all it was amazing More

by tonyj188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Sep 25, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

September 20, 2023

They quoted a price that was 30% higher than the actual price and then tried to tell me they gave me a 10% military discount because I am a disabled veteran. Why not just say they gave me a bad quote? Why More

by annastape
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Craig Pozarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas
Report | Print
Oct 05, 2023 -

Lake Chevrolet responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize for any confusion and frustration you encountered during your interaction with our team. Your feedback is important to us, and we'd like to address your concerns. First and foremost, we deeply regret the discrepancy between the quoted price and the actual price you were charged. This is certainly not the level of transparency and accuracy we strive for. We acknowledge that the initial quote should have been more accurate, and we are taking steps to ensure our pricing estimates are as precise as possible moving forward. Regarding the issue of the military discount, we apologize for any misunderstanding. Our intention was to show appreciation for your service as a veteran by providing a discount. However, if this was not properly communicated or if it seemed misleading in any way, we apologize for any confusion. We want to assure you that our commitment to honoring and supporting our veterans is genuine, and we will take this feedback as an opportunity to improve our communication and transparency in this regard. Once again, we apologize for any inconvenience or frustration you've experienced, and we appreciate your patience and understanding as we work to rectify this situation.

September 19, 2023

Nick Harmon did a great job investigating into a matter that no one else had no known knowledge of what was going on. I am be very happy with the results More

by Makkirksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2023

I came in for two separate service appointments, both times with Craig Polanski. Craig was very professional, friendly and I'll definitely be back! More

by ski100508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 16, 2023

I have taken my car in for 3 times with the same problem. The check engine light been on since 3 weeks after purchase. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Escalona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien, John Webler
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

Diane, we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (414) 281-5000 when you have a chance. Thank you, and we look forward to hearing from you.

September 16, 2023

They were friendly and polite and professional. I liked that they looked the car over instead of just changing oil and sending me on my way. Thank you More

by mburmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

September 15, 2023

Very helpful, great service. Lucas was extremely helpful in getting our car we purchased from Carvana More

by Meganzienkiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2023

They have great staff who was very communicative on the progress of my vehicle and we are extremely satisfied! More

by LSAAVEDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanette Fiorita
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 14, 2023

Fast service professional performance and great staff to answer all my concerns and questions. Thank you More

by Dprice5710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Jeanette Fiorita
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2023

Hands on group - very customer focused! Have recommended them to many people. Quality repair work. More

by jeffdraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Lake Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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