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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,666 Reviews

2,666 Reviews of Lake Chevrolet - Service Center

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August 28, 2023

Very poor service department, not knowledgeable of warranty what's covered also returning phone calls taking 3 weeks is unacceptable. More

by Air53115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Yelton
Sep 11, 2023 -

Lake Chevrolet responded

We apologize for the issues you faced in our service department. We regret any inconvenience due to a lack of warranty knowledge and the delay in returning calls. We're working on improving staff training and communication processes. Thank you for bringing these issues to our attention, and we appreciate your understanding as we work to improve our service department.

August 28, 2023

Craig was very helpful in ordering the right tires for my Equinox. He also set an appointment for me that met my needs. When I arrived Craig checked me in and took care of everything! More

by leslie459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 28, 2023

I always get excellent service for my truck here! Scheduled appointments go off as planned. A good,nicely stocked and clean waiting area is appreciated. More

by kmiller82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 27, 2023

Lucas made my visit easy. Took the time to explain everything that was being done. Service was fast and efficient. More

by SSPLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England *****, James Fumo
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff Lucas to be so supportive during your experience here at Lake Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2023

Every thing was great. Great job, happy with service. Thank you very much, that’s it. More

by blackandwhitepics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Roman’s, Mike stumpf, kayla
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2023

I always great service with Craig p👍 the service is always satisfied with me.Thank you More

by vedalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2023

Just look up my purchases and how long I’ve been at the dealership this should answer everything. More

by gordienmitzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kreckler, John Webler
Sep 22, 2023 -

Lake Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2023

AWESOME , had an answer for me the next day with an estimate, was a good experience More

by LEDYKITZMAN
Recommend Dealer
Yes
Employees Worked With
John Webler
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

Very helpful, my vehicle was fixed promptly and I was notified of what was wrong in a timely mannner. More

by jakebaczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 21, 2023

The whole team was helpful, efficient and professional. Service took less time than estimated which is always a plus! More

by jiwrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Sep 22, 2023 -

Lake Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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