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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,637 Reviews
Call Service Center (414) 281-5000

2,637 Reviews of Lake Chevrolet - Service Center

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February 19, 2025

I had a great experience at Lake Chevrolet when I purchased my vehicle. The sales rep, Justin Sirrel, was the best on a scale of 1 - 10, and I rate him a 10. Justin made me feel welcome; he was inval More

by kmckay36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Sirrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Nickel
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Feb 20, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Lake Chevrolet and that Justin provided you with exceptional service. We appreciate your kind words and are glad he made you feel welcome and valued during your purchase. We hope to see you again for your future automotive needs! Sincerely, The Team at Lake Chevrolet

February 19, 2025

Not trustworthy. Poor communication. Passive aggressive and sleazy. I wish there was a closer dealership. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Pozarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Lake Chevrolet responded

I’m sorry to hear about your experience and appreciate you taking the time to share your feedback. We strive to provide clear communication and a positive experience for every customer, and I’d love the opportunity to understand what went wrong and how we can improve. Please feel free to reach out to our store manager at 414-281-5000, and we'd be happy to discuss this further.

February 17, 2025

Excellent customer service, the service advisor explained what was done and gave me recommendations for what needs to be fixed!! More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Feb 18, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review, Raul! We truly appreciate your kind words about the excellent customer service you received at Lake Chevrolet. It's great to hear that our service advisor was able to provide clear explanations and helpful recommendations. We look forward to seeing you again for any future needs! Sincerely, The Team at Lake Chevrolet

February 15, 2025

Nice people work there. Get things done in a timely manner. Craig is a very nice person More

by Bluedolphintms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2025 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Lake Chevrolet and that Craig made a great impression. Our team strives to provide timely service and a friendly atmosphere. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

February 13, 2025

Very good would come back again and will tell others to us your service dept More

by TERRY.COCHNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Feb 14, 2025 -

Lake Chevrolet responded

Thank you for your kind words, Terry! We appreciate your positive feedback about Lake Chevrolet's service department. We're glad to hear you had a great experience and we look forward to seeing you again. Please don't hesitate to share your experience with others! Sincerely, The Team at Lake Chevrolet

February 13, 2025

Service was excellent, service representative was very up front in explaining what was going on More

by dom0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Feb 14, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service at Lake Chevrolet. Our team strives to provide clear communication and transparency, so it’s great to know that we met your expectations. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

February 13, 2025

Very to talk to and very easy response to my problem. No hidden fees for job More

by jan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Lake Chevrolet responded

Thank you for your positive review! We appreciate your feedback regarding the easy response. At Lake Chevrolet, we strive for transparency, especially on service fees. We hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

Feb 13, 2025 -

Lake Chevrolet responded

Thank you for your positive review! We appreciate your feedback regarding the easy response. At Lake Chevrolet, we strive for transparency, especially on service fees. We hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

February 13, 2025

Cameron was not very helpful, but the manager was whoever the manager was I was very pleased with him. I believe his name was Nick. I could be wrong. One of the best managers I’ve ever seen More

by chaidezalfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manger Nick great Man
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Feb 14, 2025 -

Lake Chevrolet responded

Thank you for your feedback! We appreciate you sharing your experience with us. It's great to hear that the manager provided excellent service and made a positive impression after your initial contact. We value your input and will use it to continue improving. If you have any further concerns or suggestions, please don't hesitate to reach out to us at Lake Chevrolet. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

February 13, 2025

You make very good job and is a pleasure visit the dealer and continue with the same servise More

by CARROME09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We’re so glad to hear that you enjoy visiting Lake Chevrolet and appreciate the service we provide. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

February 10, 2025

He was good with providing efficient communication and updates on my vehicle. Explained what was going on. More

by jimenezdavid981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Lake Chevrolet responded

Thank you for your wonderful feedback, David! We're glad to hear that our team was efficient in communicating and providing updates on your vehicle. At Lake Chevrolet, we strive to ensure our customers are informed throughout their experience. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

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