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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,635 Reviews
Call Service Center (414) 281-5000

2,635 Reviews of Lake Chevrolet - Service Center

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June 29, 2023

As soon as I pulled in the garage, I was greeted with a smiling person. Very friendly. My work on my car was finish way sooner than I expected. More

by nickolsjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas, Brandon Holmberg
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2023

John was great and very knowledgeable and the facility was gorgeous. Would definitely be back. More

by wildflouer75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Howard, John Webler
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2023

Everyone was great. They had great energy and they made you feel welcome and part of the Chevy team. More

by nataliehunt7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

Very nice customer service. Wish they could have found the seat belt issue I brought to their attention More

by CMKJLKMOM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose cruz
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2023

Great service awesome customer lounge with free refreshments and friendly folks!! We're permanent customers! More

by Rick Belk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose?
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Jun 24, 2023 -

Rick Belk responded

Highly recommended we're permanent customers!!

June 22, 2023

Steve was was awesome he handled my issue swiftly and professionally. Work was also perfect More

by scottfxdwg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 17, 2023

Excellent! They are very courteous , on time and enjoy a few words with Graig Pozarski and we have been servicing are cars there for 20 years More

by kdziobkows
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. We sincerely value your business and look forward to your next visit!

June 15, 2023

I am all about customer service and you guys have it in aces thank you More

by jpspraitz
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2023

They were supposed to rotate tires along with the alignment. They charged me but did not do it. 3 calls and 4 days and I still can’t get them to refund. Calls into question the alignment now as I d More

by Themikedemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda O'Kimosh
Report | Print
Jul 13, 2023 -

Lake Chevrolet responded

Thank you for bringing this matter to our attention. We apologize for the inconvenience you have experienced with our service. We take customer satisfaction seriously, and we are committed to resolving this issue promptly. We regret that there was a discrepancy in the services provided during your recent visit. We understand your frustration regarding the tire rotation and alignment. This is not the level of service we strive to deliver, and we apologize for any confusion or inconvenience caused. Regarding the summary report from the alignment machine, we apologize for not providing it as we usually do. This oversight is not indicative of our standard practice, and we appreciate your feedback in highlighting this issue. We will review our procedures to ensure that all necessary documentation is provided to our customers in the future. Additionally, we apologize for not washing your vehicle as stated on the bill. We understand the frustration this may have caused. While this is a complementary service we offer, it is an important part of ensuring a positive customer experience. We will address this matter with our team to prevent similar occurrences in the future. Once again, we apologize for the inconvenience and the delay in processing your refund. We assure you that we are actively working on resolving the issue and processing your refund as soon as possible. We value your business and appreciate your patience during this process. Thank you for bringing these concerns to our attention. We will use your feedback to improve our services and ensure that similar issues do not arise in the future. We hope to have the opportunity to make it up to you and regain your trust.

June 15, 2023

Steve in service is friendly, knowledgeable, and helpful. Great to deal with. The dealership is very nice. More

by John.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. We are always more than happy to assist you if anything else comes up. Take care!

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