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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,669 Reviews
Call Service Center (414) 281-5000

2,669 Reviews of Lake Chevrolet - Service Center

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April 14, 2023

I’ve always received good service, regardless of having to wait 4 months for a part so I could get my truck back. More

by Ivan Waupoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda O'Kimosh
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April 13, 2023

I had such good care when I was there, I plan on coming back for my car Detailing and I know who to ask for Amanda.. More

by dwilson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda O'Kimosh
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April 13, 2023

This dealership passed my vehicle with flying colors, not mentioning that my brakes squeak when I drive and my tires are terrible. They didn't inspect the vehicle at all or give me a complementary wash. More

by MkeTiffany414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler, Amanda O'Kimosh
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Apr 26, 2023 -

Lake Chevrolet responded

I am sorry to hear about your negative experience with our dealership. We pride ourselves on providing excellent service to all of our customers and it is clear that we fell short in your case. We take all concerns about the inspection process seriously and I would like to personally investigate what happened during your inspection. If your brakes are squeaking and your tires are in poor condition, we should have identified these issues during the inspection and notified you. I apologize for any inconvenience this has caused you. Regarding the complimentary wash, we understand that this is a small but important gesture that can make a big difference. We apologize that this was not provided to you and we will make sure to include it in your next visit. As for the issue with the purge valve, I apologize for any confusion or miscommunication that may have occurred. We take pride in our work and always strive to provide accurate and effective repairs to our customers. It is concerning to hear that the valve was not replaced, and I would like to investigate this further. We appreciate your feedback and hope that you can give us another opportunity to earn your trust and provide you with the exceptional service that we are known for. Please feel free to reach out to me directly if you have any further concerns or questions. Nick Harmon 414-281-5000.

April 10, 2023

Easy to work with. Scheduled online with no hassles. Steve is always great to work with. More

by kjedwards5734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler, Steven Thomas
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April 10, 2023

They took me a few minutes before my scheduled time. Very attentive once I pulled into the service department. Answered all my questions about the repair I scheduled. All around great service this visit More

by vicmp77@gmail.com
Recommend Dealer
Yes
Employees Worked With
Steve
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April 07, 2023

They are kind polite fast and excellent service I like the people there very hapy More

by Nowakjoseph5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Steven Thomas, Chad Sandman, Amanda O'Kimosh, Joe Jones
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April 06, 2023

Craig is always nice work is done quickly. Prices fairly reasonable. Appreciate them checking out vehicle for other problems before they become major ones. More

by abuttke_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 04, 2023

Great service was seen I'm a timely manner explained everything so I could understand More

by wright_ester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jones
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April 02, 2023

Once again the dealership went above and beyond doing an excellent job ,service writer and technician are the best! More

by bottmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2023

Good service department. Does not try to sell you something you on't need yet. More

by sfters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None,
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