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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,638 Reviews

2,638 Reviews of Lake Chevrolet - Service Center

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February 27, 2023

They got me in immediately to fix a recall issue on my Equinox. Prompt and polite service and techs. Fast and thorough. Even sent me on my way with a complimentary car wash. 🤘 More

by Arenas.apb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya , Amanda O'Kimosh
February 26, 2023

Steven Thomas is a great service manager. He was very patient, kind and helpful! Helped me with everything I needed! Thank You! More

by CeceD90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
February 22, 2023

Service was fast and friendly i did not have an apointment but nick said no problem great job i will go back anytime for service More

by Jeff ferstadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

I like that when I have car trouble I can call Chad and he tells me I can bring my truck to the shop. More

by milwaukee@cynthiadb34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
February 20, 2023

Inspection of vehicle happened quickly. Communication was great and repairs got done fast. Very happy with my experience. More

by vandermause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jones
February 19, 2023

I’m so pleased with the service staff and the service at Lake Chevrolet. The staff is friendly and knowledgeable about the work needed on my vehicle. More

by rjanczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
February 15, 2023

I was dealing with the collision service staff. They did not call with updates when they said they would. Car was delayed several times and they never seemed to have accurate information. More

by 2kids1dog14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Woodrum
Mar 03, 2023 -

Lake Chevrolet responded

We would like to extend our apologies for the negative experience you had with our collision department. We understand how frustrating it can be to have delays and inaccurate information provided to you, and we want to assure you that this is not the standard of service we aim to provide. We do want to clarify that sometimes we are waiting on shipping or other vendors for parts, which can delay the process and require us to verify information. However, we understand that communication is key, and we failed to keep you updated on the status of your car as we promised. We will be addressing this issue with our staff to ensure that our communication with customers is more accurate and timely. Thank you for bringing this to our attention. We value your feedback.

February 13, 2023

As someone who has worked in the auto industry for over 10 years, I am very particular with my vehicles. The Lake Collision Center was absolutely outstanding with my vehicle repair. The employees were c More

by ACDCFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin & Kayla in The Collision Center
February 11, 2023

The only reason I’m giving then a 3 start is cuz the lady who took care of my car was very wonderful and polite about my car repair! Service department however are very racist people! More

by Sams equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla in collision department
February 09, 2023

Best service center ever. Clean progressive and best service advisor I ever had. Will be back More

by jjohnson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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