Lake City Chrysler Jeep Dodge Ram

They worked hard to get our payments where we could afford them, but then the payment went up $20 a month which doesn’t seem like a lot, but after my husbands credit was ran which he has good credit, t afford them, but then the payment went up $20 a month which doesn’t seem like a lot, but after my husbands credit was ran which he has good credit, then they tell us it is $20 more a month. We also have some scratches on our jeep before we signed paperwork which we did not know about, nor did they that I am aware, the sales guy said the manager said the dealership would fix them, but my husband is the type that wants to speak to the manager directly about issues. I told the sales guy which he went and told the manager and the manager didn’t come out to talk to my husband. Instead he sends him out with a paper signed off showing fix scratches, add hitch. Although the manager was really nice over the phone, helpful by trying to get out payments where we needed them, I feel like our payments should have stayed where he calculated them before the application was ran and not be told after it has already been done payments are more. To show customers you stand behind your word and appreciate them I feel like he could of at least come out and spoken to my husband about the scratches he found to see the problem and given him the paperwork signed off on to explain what it was. As far as the sales guy I feel he did a great job. He addressed every issue by telling the appropriate person, so no complaints there. More

The vehicle was listed as 43,840 after reviewing the buyer’s order I discovered that the purchase price was increased to 46,515. buyer’s order I discovered that the purchase price was increased to 46,515. More

I'm not generally a fan of auto dealerships and have only bought three new vehicles in my life (I'm 65). However, Lake City CDJR, is a different beast than every other dealership I've ever been to. Everyon bought three new vehicles in my life (I'm 65). However, Lake City CDJR, is a different beast than every other dealership I've ever been to. Everyone was friendly and helpful (that's expected) and there was little to no pressure (not expected). The whole team there did a great job and the price I paid for my truck was competitive and fair. Overall, I'm very pleased with my purchase and experience. Oh yeah, and my RAM 1500 Laramie Night Edition is awesome. :) More

Great experience dealing with Ken Deas! I would recommend anyone interested in a new vehicle to work with him! I would recommend anyone interested in a new vehicle to work with him! More

Quick and to the point, no lolly gagging around in and out no pressure, nice out no pressure, nice More

I purchased a used f150 from them after I signed the papers and got approved for financing when my first payment was due went to try and pay it and couldn’t month and a half it took them to figure out t papers and got approved for financing when my first payment was due went to try and pay it and couldn’t month and a half it took them to figure out the paperwork I decided to pay for it cash I did my own financing through my bank what I should’ve done from the start and they charged me 2,000 more on top of what I was financing told me that was what they did when they sale a vehicle straight out . The finance manager was a complete a** . Told me me I had two options sign the finance contract or bring the vehicle back on top of everything they charged me for a service fee when I got the vehicle had to do the inspection myself I did a oil changed had to put tires and brakes on the vehicle when they should’ve done in when they inspected it they didn’t do anything but charged me over 2000 for a fee it was never done More

I am so impressed with Joseph in the Service Department. I just had my first appointment at this Dealership. Joseph went the extra mile to get much of my repairs covered by my warranty and recalls. He was k I just had my first appointment at this Dealership. Joseph went the extra mile to get much of my repairs covered by my warranty and recalls. He was kind and very professional. I was very impressed at his customer focus. More

Joseph in the service department best 👌 in the business 👏...... easiest experience i have ever had with getting my in and out Thanks 👏...... easiest experience i have ever had with getting my in and out Thanks More

Great job assist me helping I'm definitely proud of vehicle they got me in vehicle they got me in More

No haggling and great service The salesman Elian and Chris from finance made the process easy and painless look forward to my next car purchase with that team Chris from finance made the process easy and painless look forward to my next car purchase with that team More