Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lake City Chrysler Jeep Dodge Ram
Lake City, FL
915 Reviews
We provide our Lake City customers with outstanding service in every aspect of our dealership. We have the newest Chrysler, Dodge, Jeep and Ram models and are confident we can find the new car, truck, van, or SUV you have been looking for. We can also find you the Charger, 1500, 200, Grand Cherokee or Grand Caravan that suits your individual driving needs. Our greater Jacksonville, Gainesville and Live Oak dealership has been serving the communities needs with new autos for many years.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 915 reviews
Verified Customer
February 20, 2022
Tony and Ken were awesome! They put together a dream deal that checked off all the boxes. Great price and rate on a new Jeep Grand Cherokee Trailhawk 4x4 and offered a great They put together a dream deal that checked off all the boxes. Great price and rate on a new Jeep Grand Cherokee Trailhawk 4x4 and offered a great trade in value for my old girl with 215K miles. All this with concierge service delivery makes me a lifetime customer of theirs. I couldn’t be happier. More
by TRACYHELMS4960
Employees Worked With
Tony Taylor, "The Car Guy" Ken Deas
February 19, 2022
Very friendly service was good the sales crew knew the business well. I like the way they allowed me the customer have time to make my decision on the vehicle with hassling and butting pressure on me. business well. I like the way they allowed me the customer have time to make my decision on the vehicle with hassling and butting pressure on me. More
by Gosteen
Employees Worked With
Bryan Buonvino, Dozi Okike
February 18, 2022
Anytime I got to Lake City Chrysler, Dodge, and Jeep dealership everyone is very helpful. Elian and Mr. Clarence worked with me and gave me a great deal on a Brand New after having many problems with my dealership everyone is very helpful. Elian and Mr. Clarence worked with me and gave me a great deal on a Brand New after having many problems with my previous truck. I HIGHLY RECOMMEND them. More
by ALEXIOUSDENSON92
November 10, 2021
The dealership is good the general manager Tony is great and my privilege of having Ken Dees was the best!!! Ken is experienced, helpful, friendly I most definitely highly recommend Ken!!! and my privilege of having Ken Dees was the best!!! Ken is experienced, helpful, friendly I most definitely highly recommend Ken!!! More
by Gabriella
Employees Worked With
"The Car Guy" Ken Deas
October 20, 2021
Worst customer service have ever dealt with. These people do not care about you or helping you they just want to make a sale. I bought a 2019 Dodge Charger from them found it on cargurus. Was listed that it do not care about you or helping you they just want to make a sale. I bought a 2019 Dodge Charger from them found it on cargurus. Was listed that it had never been in a wreck. After I sign the papers for the car the salesman wants to pull up car fax stating that’s it’s been wrecked. Well why are y’all lying listing that it’s never been in a wreck then?? Another thing when I took the car for a test drive the tire pressure sensor was reading low for one of the tires. The salesman with me in the car just said “oh I think the tire sensor is bad we’ll check it out and get it fixed”. So as I’m about to leave dealership with car he tells me they took it back to the shop to check out the tire and that they would order a new sensor. I get home with car and tire looks lower than it did at the dealership when I test drove it so I decide to check tire pressure myself and it read low so I put air in it and turns out tire pressure sensor was fine and it was just a low tire but they lied saying it was the sensor and that they had checked it out but they didn’t and sent me home driving on a flat tire. Later on I find out on the inside of the rim it’s cracked causing air to leak out of tire and also inside of tire it was splitting where someone tried super gluing tire or something. I had to drive and hour on the interstate to get home from dealership. Something could’ve happened and I had been seriously injured driving on a tire and rim like that. I pretty much had to stay on them everyday for a month so I could get reimbursed for tire and get a new rim. They didn’t care I had to drive on a bad tire and rim. But I’m sure if the tables were turned they’d want to be treated right. Clearly they do not inspect the cars the way they’re supposed to. Like I said these are not honest people they don’t care about you they just want to make a sale. Not once were any of the employees that I dealt with apologetic about the situation. Worst experience ever. I do not recommend this dealership whatsoever. More
by mangelsdorf_zach
Employees Worked With
Robert "Schmidty" Schmidt, Stephen Fulp
