Lake City Chrysler Jeep Dodge Ram - Service Center

Horrible service department. They cannot follow instructions, make you wait weeks for parts and when they arrive you must have your car serviced same day or they return the parts so you get to wait instructions, make you wait weeks for parts and when they arrive you must have your car serviced same day or they return the parts so you get to wait weeks again. Contacting service management yielded nothing, in fact after taking briefly I was told they would call back the next day, days later...still not a single word. More

My entire experience was all about lies. Bought jeep used. Every six months it needs about a$1,000 worth of work...supposedly it was only pulled behind an RV...LIE.I CAN'T TRUST IT. IT HAS LEFT ME STRAN used. Every six months it needs about a$1,000 worth of work...supposedly it was only pulled behind an RV...LIE.I CAN'T TRUST IT. IT HAS LEFT ME STRANDED 3 TIMES... TWICE IN VALDOSTA(80 miles from home) Towing was $300!! Once in Pensacola, where 350 mi from home. We were charged $400 for a trottle body...did not solve anything. They tried to charge me for a 4 month old battery to put in a new one.The service mgr was fired for falsifying parts, Cris somebody. Mechanic, Kevin was short-tempered and hostile. Do not buy anything from Lake city Jeep or Sunbelt Honda!!!! This was the WORST EXPERIENCE IVE EVER HAD AT ANY Dealership.... they are preying on the public. I would like to add I alerted Chris... before my car was towed in that it was in limp mode and coming up w all these codes. Of course the throttle body was randomly blamed..and a new $400 part was replaced..... that did not solve the problem. I told that Kevin I didn't need to pay for a replacement. When the original part was fine. He seemed to be angry and started something about at the end of the day....blah blah.He told me my 4mo old battery was dead....not true. At the end of the day some little ignition part....a new throttle body at $400 and another $400 to install . Otherwise known as theft. It's not over. When I find out which dept regulates dealerships I'll lodge another complaint until we get our money back and fraud is exposed . That dealership is so chaotic.... there are so many underlying issues..I worked as a service sec af powers Cadillac.. Thank you. Tammy Greenhalgh More

Great service with Teresa and the service department Teresa has always been very helpful with any question we have and always returns our calls, she is an asset to your company. If you need to buy a car Teresa has always been very helpful with any question we have and always returns our calls, she is an asset to your company. If you need to buy a car I would recommend seeing Teresa for information. Thank you for great service. More