Lake City Toyota

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma ! care of me. Came in for an oil change and left with a new Toyota Tacoma ! More

Buying my new Highlander. Not much to say. Originally made contact through Edmunds while researching a new car purchase. Narrowed choices down to Toyota 4RUNNER, Highlander, Not much to say. Originally made contact through Edmunds while researching a new car purchase. Narrowed choices down to Toyota 4RUNNER, Highlander, or Nissan Pathfinder. Test drove a couple of vehicles and decided on the Highlander. We were able to make a deal with Rountree-Moore. More

Kasey and Gavin were a pleasure to deal with From the time she and I talked on the phone about the vehicle I was interested in until I actually purchased and drove it out of the sales lot, Kasey From the time she and I talked on the phone about the vehicle I was interested in until I actually purchased and drove it out of the sales lot, Kasey was extremely helpful, informative, and easy to deal with...especially since it was such a cold and windy afternoon. Ashley in the service department was also very pleasant and helpful with setting up upcoming service appointments. Gavin got me the best financing deal he could find and made the loan process go smoothly. All three made the entire experience a very pleasant one. More

Did a great job finding the vehicle we wanted and getting it here. She made the closing of the sale painless and almost enjoyable Thanks it here. She made the closing of the sale painless and almost enjoyable Thanks More

Marissa and Michael were both great to work with. I never felt pressured into buying and they both were very knowledgable. Overall very happy with my experience here. felt pressured into buying and they both were very knowledgable. Overall very happy with my experience here. More

Repairs Recently, my wife and I were returning home from Texas when we had a problem with our '13 Tundra just outside Lake City. Not wanting to be stranded b Recently, my wife and I were returning home from Texas when we had a problem with our '13 Tundra just outside Lake City. Not wanting to be stranded by the highway, we immediately set course for the nearest Toyota store, which was Roundtree-Moore. It was later in the afternoon but they immediately took the truck into the shop and began servicing it. BTW, there was no check engine light and, therefore, no computer codes to assist. By about 4:00. maybe 4:15, the service advisor, Michael, told us the mechanic, their No. 1 guy, had diagnosed the problem to be a bad fuel pump. $1,159. But it was so late in the day, we'd have to stay overnight. The trip's purpose was to pickup a new camper in Rice, Texas and Roundtree-Moore was gracious enough to allow us to stay in our camper on the lot overnight waiting for the repair the next day. Michael and the Acquisitions Manager both took time to offer valet, suggest best nearby restaurants and offer other assurances. They both went out of their way to inform us and make us comfortable. Kudos to them both. However...next day, repair was completed by 9:30 and we were on the road soon thereafter only to reach Kingsland, GA, buy fuel and the same problem arose again. I immediately called my local mechanic, started describing the issue and, before I could finish, he diagnosed the problem as a stuck purge valve, a relatively inexpensive fix. Said he'd seen it many times with Toyotas. To be fair, the fuel pump checked at about 3/4 correct output so there was a problem-in-the-waiting there but it wasn't THE problem. Long story short...Roundtree-Moore impressed as a great dealership with professional and courteous staff. I'd be happy to purchase a vehicle there. But, in our case, the service department proved inadequate. I can't recommend service department since I spent so much and the problem was not be resolved. More

Great experience buying a new car which is never really fun. I will definitely be going back when it’s time for the next new car fun. I will definitely be going back when it’s time for the next new car More

From beginning to end this experience was very easy. Kasey, Joe and Gavin did an amazing job. I would definitely buy from this dealership again. Kasey, Joe and Gavin did an amazing job. I would definitely buy from this dealership again. More

This is our 4th vehicle buying from Mr. Rentz. A true professional and very easy to work with. Will buy future vehicles from Gus Rentz professional and very easy to work with. Will buy future vehicles from Gus Rentz More

My recent vehicle purchasing experience was great! I worked with a sales associate Mr. John Scobie, and he was very helpful throughout the entire buying process. He asked me the right questions to ident worked with a sales associate Mr. John Scobie, and he was very helpful throughout the entire buying process. He asked me the right questions to identify the kind of vehicle that I needed. We went on a few test drives to check out several model cars and John provide me with all the answers I need to make a buying decision. In the end I brought a very nice SUV with 36,000 mile and like new condition throughout. This was one of the best buying experiences I have ever had buying a vehicle, John is top-notch. Luis Figueroa More