Lake Elsinore Chrysler Dodge Jeep Ram

Friendly staff. No hassle, straight to the point. Would do business with them again in the future. Can’t say the same about other dealership. No hassle, straight to the point. Would do business with them again in the future. Can’t say the same about other dealership. More

No nonsense, straightforward, knowledgeable sales staff very courteous demo was excellent explanation of financing clear and direct best sales experience I’ve ever had very courteous demo was excellent explanation of financing clear and direct best sales experience I’ve ever had More

So here’s a fun one - they told me to bring in my truck to look at it. It sat at the dealership for eight days before a technician even took a look at it then they advise me that it was going to be another to look at it. It sat at the dealership for eight days before a technician even took a look at it then they advise me that it was going to be another 10+ days to get a part in. This was after I reached out day 6 if they looked at the car - they magically did the next day. I got a survey from Ram and then an email from the service technician asking me to give him a 10 on the survey. I replied he lacked communication of telling me what was going on, has not given me an estimate, though, and while my truck is still sitting at the dealership, I advised him that would be an impossible due to everything above and the lack of professionalism would be reflected in the survey rating. His reply was to tell me that I needed to give him a better survey because it was 40% of his pay. Not to try to resolve the problem - tells me I can pick the truck up and drive it illegally until the part comes in. The dealership is an hour away. I’m not doing that and then risking getting tickets. Buyer beware this is the service you drop your truck off with an appointment. The buying experience here was “ok”. They are traditional and you need to haggle. More

Clean, quick service, people are nise and respective , very interesting place to be good prices and top of line customer service very interesting place to be good prices and top of line customer service More

We were on vacation and our check engine light came on which stopped us almost dead in our tracks abour 650 miles from home. We were incredibly lucky to have this happen within less than 1/2 mile from fro which stopped us almost dead in our tracks abour 650 miles from home. We were incredibly lucky to have this happen within less than 1/2 mile from from a GREAT TEAM at Lake Elsinore CDJR Dealership. The experience started off on a high note with the Service Advisor, Gary, and it never went down from there. Even when Gary was not available all the other Service Advisors were able to help me quickly and efficiently. The downside was one of the failed parts was not in stock. The upside is that Jose (Service Mgr and a Marine) along with his part dept and auto maintenance people, did everything they could to get us back on the road asap, which was a 3 day stay in a hotel close by. It could have been worse had it not been for Gary and the other Service team members working together to get us back on the road. THANK YOU TO ALL OF YOU!!!! More

Always provide great service and are very helpful! One of my favorite dealerships in the area! One of my favorite dealerships in the area! More

Allan was amazing and helped us find the perfect car for our family. He went over all the details thoroughly and made sure we understood everything. He also helped us get a great deal with absolutely no hid our family. He went over all the details thoroughly and made sure we understood everything. He also helped us get a great deal with absolutely no hidden fees. Overall, it was a great experience, and I highly recommend working with Allan. More

My husband and I went in to look at the 2026 Rebel, not intent on buying just browsing. David helped us look at the different trucks on the lot that were available and offered for us to take a test drive, intent on buying just browsing. David helped us look at the different trucks on the lot that were available and offered for us to take a test drive, that sold us. We walked out with a truck we only intended to look at! The service was exceptional from looking to test driving to signing our contract. More

Bait and Switch on a used Jeep. Attempted to force "accessories" into the selling price for the vehicle. After 3 attempts finally told me what the accessories were, but refused to r Attempted to force "accessories" into the selling price for the vehicle. After 3 attempts finally told me what the accessories were, but refused to remove them. I walked away and will never return. More