Lake Ford

I have been in the service center three times since purchasing a 2012 Focus at the beginning of November and they have been nothing but fantastic. The first time was for a scheduled check up after havi purchasing a 2012 Focus at the beginning of November and they have been nothing but fantastic. The first time was for a scheduled check up after having the car for a month - everything went great EXCEPT my salesman hadn't ordered my replacement key - sales dropped the ball but Peter took it on himself to make sure the key got ordered. The second time I was in was to replace my windshield that had cracked. When I bought the car there was a chip in the windshield that my salesman said was "no big deal", but he promised to get it taken care of when I kept asking him about it - but he never did. When I arrived to have the windshield replaced and sales had, yet again, failed to do their part (they needed to do some internal paperwork because it wasn't something I was being billed for) but Peter stepped up and made sure my car got the new windshield. The third time I was in was last week after my battery died. Since I had owned the car for less than 3 months (and the car is only 2 1/2 years old), Jessie replaced my battery free of charge. Everyone I have dealt with in the Service Department at Braeger has been great - always friendly (even when I really wasn't). I will gladly bring my car back (which hopefully won't be for a very, very long time). More

I had an overall amazing experience at Braeger. My salesman, Dale Hirt, went above and beyond in providing an excellent customer experience. I went back many times with many questions, and Dale never salesman, Dale Hirt, went above and beyond in providing an excellent customer experience. I went back many times with many questions, and Dale never gave me the impression that I was bothering him. In the end, I ended up purchasing a vehicle that I am very pleased with. I would recommend anyone going there for their next vehicle purchase. You will get the customer service you are looking for and a great competitive price! You WILL be satisfied! More

Dan and John were extremely helpful in my vehicle leasing decision. Dan is straight forward with his approach to putting together a deal, and John is very knowledgeable on the product and his explanation of decision. Dan is straight forward with his approach to putting together a deal, and John is very knowledgeable on the product and his explanation of how to operate everything. John is great and I would lease another car from him. More

I just bought my second car from Santiago Anaya, and I could not be more happy with the car, or with the wonderful experience. Like my first visit, Santiago was attentive, descriptive, and very patient, w could not be more happy with the car, or with the wonderful experience. Like my first visit, Santiago was attentive, descriptive, and very patient, which made the overall experience worth coming back for. He made it easy and comfortable purchasing my vehicle. When it came time to purchase my second vehicle, I was looking for the same kind of experience as before, but could not find it anywhere else besides with Santiago Anaya. I will be back in the future for a third vehicle! More

NICK STRICKLING WAS VERY COURTEOUS AND KNOWLEDGABLE ABOUT THE TRUCK I BROUGHT FROM HIS DEALERSHIP.HE WENT THROUGH I LOT OF PAPER WORK AND MADE THE SALES VERY RELAXING. I ENJOYED THE TEST DRIVE WE TOOK AND SO THE TRUCK I BROUGHT FROM HIS DEALERSHIP.HE WENT THROUGH I LOT OF PAPER WORK AND MADE THE SALES VERY RELAXING. I ENJOYED THE TEST DRIVE WE TOOK AND SO DID MY SON. WE WOULD VERY MUCH RECOMEND THIS DEALERSHIP. More

Nick was fantastic. He was extremely knowledgable and helped me find the right vehicle to meet my needs. The best car buying experience I have had. I will go back to Braeger Ford because of employees helped me find the right vehicle to meet my needs. The best car buying experience I have had. I will go back to Braeger Ford because of employees like Nick Strickling. He was THE TOPS!!!!!!!!!!!!!!!!! More

I was shopping for a new car, test drove cars at Honda, Toyota & Mazda before stopping at Braeger Ford. I was very impressed with the style and quality of the Ford product. Dan made the experience nice Toyota & Mazda before stopping at Braeger Ford. I was very impressed with the style and quality of the Ford product. Dan made the experience nice and comfortable. He listened to what I was looking for in a car, made suggestions suited to my taste. I did not feel pressured to buy that day but I knew I would be coming back to buy a car here. Dan made sure everything was taken care of so the actual sale, car trade, etc went very smooth. More

Everyone did a great job!! From when I called in for my appointment for my oil change until I received my keys back. It was don't very quickly!! appointment for my oil change until I received my keys back. It was don't very quickly!! More

Serious dealership and very easy to get to the bottom line terrific price! ALL staff very friendly and accommodating, especially our Salesperson, Jeremy Zinkiewicz. Everything handled very quickly and line terrific price! ALL staff very friendly and accommodating, especially our Salesperson, Jeremy Zinkiewicz. Everything handled very quickly and efficiently and we will definitely visit this dealership again when in the market for a new Ford. More

Never had a better experience. Will be back! A full tank of gas in an added bonus that most dealers will not even offer much less just do it. of gas in an added bonus that most dealers will not even offer much less just do it. More