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Lake Ford

Milwaukee, WI

4.5
4,578 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,578 reviews

July 21, 2012

I have purchased vehicles from Dan Baumann for over 20 years. He consistently delivers honest, value-added service in a supportive fashion without pressuring customers for a sale. Dan Wisniewski is very More

by E.K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2012 -

Lake Ford responded

Thanks Ed! We appreciate your sharing your experience with others! Enjoy your new Explorer! Jason Enders, VP-Braeger

July 19, 2012

We had been to a number of other dealerships and it was not until we arrived at Braeger Ford that we found the service that truly helped us find the vehicle we were looking for. Santiago Anaya went above More

by aplmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya, Heather Kruse
July 14, 2012

We were 100 o/o satisfied with the friendliness, knowledge and professionalism of the staff. I tend to study before I buy and felt my many questions were answered to my satisfaction. More

by Lori Schroeder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Jul 31, 2012 -

Lake Ford responded

Thank you Lori! We appreciate your praises and glad we were there to help! Jason Enders, VP-Braeger Auto

July 13, 2012

I brought a used car from Braeger Ford and Santiago "Jim" Anaya was very helpful and streamlined the process. I got the car I wanted and an excellent price. Two weeks after my purchase, the check engin More

by jjhelmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Helmers, Santiago Anaya
July 12, 2012

I only have one other dealership I can compare Braeger to, but the two were completely different. I was very pleased with the experience at Braeger. Going there, I knew there was one car, and one car only More

by cchimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michelle higgins, Nick Strickling
July 09, 2012

I drove from Waukesha to buy a Ford Fusion at Braeger because they were the cheapest dealer. Chris was very accomidating when test driving the vehicles and had a great knowledge of the Fusion. Chris wa More

by jordan1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bernard
July 04, 2012

very friendly service and immediately available to appt time. Had a good selection of in stock vehicles for both models we were considering and really like the car we purchased. Erin took a lot of time to More

by peggyhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Harmel-Schmidt, Heather Kruse
July 04, 2012

Everything from me first seeing my like new 2011 Ford Fusion SEL online to driving it off the lot, went so smooth. I must say Chad was so knowledgable about my new car, he was able to answer every questi More

by ljinroscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
July 03, 2012

They dont give any detail on their answers. They will tell you what can be done and what cant but not "Why." They make mistakes and dont admit to them. The dealership just wasnt very professional in how More

by zjkohler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 05, 2012 -

Lake Ford responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. My name is Nick Burkee and Im the General Sales Manager here at Braeger Ford and want to personally apologize for the experience you have had and want to personally rectify the issues with the vehicle and at the same time hope to change your overall opinion of Braeger Ford. Please at your earliest convience call me directly at 414-817-3102 so I can set up a time for you to stop in and at the point have your vehicle looked over in the service department. If we have made a mistake and or overlooked an item in need of repair I will make sure the neceessary steps are taken and that the issues are fixed. I look forward to hearing from you shortly. Thanks Nick Burkee General Sales Manager Braeger Ford nburkee@braeger.com 414-817-3102

July 01, 2012

Our experience at Braeger was phenomenal. The staff at Braeger Ford was very knowledgeable about their inventory unlike other dealerships we visited. They also gave us a very good price for the trade and More

by jendobner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McKnight
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